Job Description
Summary Statement:
Facility Technician will perform under general supervision, servicing, adjusting, and repair of all types of heating and ventilating systems, control systems, air circulating systems, plumbing systems, electrical systems, and refrigeration systems. Maintenance Technician will perform all other related duties as assigned.
Primary Job Duties: Includes but is not limited to:
- Perform skilled technical duties involving the repair, maintenance, adjustment, replacement, and installation of all types of HVAC-R systems.
- Perform skilled technical duties related to the repair, maintenance, adjustment, replacement, and installation of the building automation system.
- Handle skilled technical duties involving the repair, maintenance, adjustment, replacement, and installation of building pumps and electrical systems.
- Perform tasks regularly assigned to a maintenance technician, with additional duties as needed, in accordance with departmental and property rules, policies, and procedures.
- Conduct skilled technical duties involving the repair, maintenance, replacement, and installation of all types of lighting systems.
- Repair and troubleshoot plumbing and electrical systems, including toilets, urinals, sinks, lights, outlets, and switches.
- Perform skilled technical duties involving the repair, maintenance, adjustment, calibration, replacement, and installation of all types of kitchen equipment.
- Conduct repairs in all guest rooms and public areas.
- Respond to guest requests and in-house maintenance needs.
- Conduct preventive maintenance on electrical, plumbing, kitchen, and refrigeration equipment.
- Use personal devices/cellular phones for job-related operational tasks, job duties, and review of company documents.
- Perform other job-related duties as requested.
Qualifications: Includes but is not limited to:
- Exceptional service and recovery skills when working with internal and external guests.
- Mastery in interpreting maintenance instructions, sketches, plans, blueprints, procedure manuals, and safety rules.
- Professional demeanor and excellent interpersonal skills to effectively interact with all levels of the organization.
- Ability to work efficiently in a fast-paced, busy, and sometimes stressful environment; maintain physical stamina, a positive mental attitude, and the ability to operate effectively under pressure and meet deadlines.
- Polished appearance and demeanor.
- Ability to effectively communicate in English.
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
Preferred:
- Previous experience in a large, luxury resort setting.
- OSHA 10/30, CPO, or EPA Certifications.
Minimum Education and Experience:
- At least 21 years of age.
- High School Diploma or equivalent.
- Minimum of four years of prior experience as a Facilities or Maintenance Technician in a similar or related field.
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States.
- Ability to obtain the following:
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to work in various environments (Hot/Cold/Outdoors).
- Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
- Prolonged sitting/standing.
- Ability to bend, stoop, crouch, crawl and stand for an extended period.
- Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 50 lbs.
- Eye/hand coordination.
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
- Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
- Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
- Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
- Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
- Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
