Job Description

TransCore (TCI), a subsidiary of ST Engineering, is currently hiring an ITS Technician I position in Bonifay, Florida. Candidates must possess and maintain a valid Class B Commercial Driver's License (CDL) as a condition of employment.

Job Summary: The Technician I performs on-site or in-house servicing, repair, and/or installation of customer equipment. This position may include field support activities such as installation, troubleshooting and repair of electronic equipment and wiring, installation and configuration of component systems/firmware, including upgrades, modifications and programming, preventive maintenance activities, and documentation.

Essential Duties and Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned:

• Perform on-site servicing, installation, troubleshooting, maintenance, and repair of customer equipment and related systems.
• Perform preventive and corrective maintenance on Microsoft Windows and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and fiber optic, Wi-Fi, and radio systems.
• Install, configure, maintain, and repair electronic equipment, wiring, component systems, firmware, and associated hardware, including upgrades and modifications.
• Respond to maintenance requests, service calls, and system alarms within established timeframes.
• Perform module and printed circuit board (PCB) replacements and isolate faults in units and components.
• Conduct field testing and verification of equipment and systems.
• Complete reports, logs, work orders, and other documentation related to maintenance activities, system status, and technical issues in accordance with established policies, procedures, and local practices.
• Maintain spare equipment, tools, inventory, and replacement parts in accordance with established guidelines.
• Comply with all applicable safety policies, procedures, and operational requirements.
• Perform other duties as assigned.

Requirements and Qualifications

• High school diploma or GED preferred.
• 0-2 years of general work experience
• A Class B CDL is required.
• Valid driver's license and ability to maintain a driving record that meets TransCore's driving requirements.
• Experience with ITS, communications, networking, fiber optic, or electronic systems is preferred but not required.
• An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.
• Ability to safely perform work at heights, including heights exceeding 50 feet, with or without reasonable accommodation.
• Basic knowledge of electrical, electronic, networking, or related technical concepts preferred.
• Ability to troubleshoot and resolve routine equipment and system issues.
• Ability to learn new technologies, tools, and processes.
• Ability to use hand tools and work with electronic components and equipment.
• Strong attention to detail, organizational, and documentation skills. Ability to communicate effectively and work collaboratively in a team environment.
• Ability to follow written and verbal instructions, policies, procedures, and safety requirements.

Physical Demands/Work Environment

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position.

While performing the duties of this position, the employee may be required to stand, walk, sit, reach, bend, stoop, kneel, crouch, climb, balance, use hands to handle or manipulate objects, and communicate effectively. The employee may occasionally lift, carry, push, or pull materials and equipment consistent with the operational needs of the position.

This position may require work in indoor and outdoor environments and exposure to varying weather conditions, moving mechanical equipment, traffic, noise, dust, and other conditions commonly associated with field service and maintenance operations. Travel to customer, project, or work locations may be required.

TransCore complies with federal and state disability laws and provides reasonable accommodations for employees with disabilities.