Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026.
At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve.
At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.
The Technician, Field Operations – Enterprise & Business, is responsible for the installation, activation, maintenance, troubleshooting, and repair of fiber-based services for Enterprise and Small-to-Medium Business (SMB) customers. This role delivers high-quality connectivity solutions, including Dedicated Internet Access (DIA), Ethernet, VoIP, and other business services while ensuring exceptional customer service and adherence to service-level agreements (SLAs).
Education and Experience Requirements: High school diploma or equivalent; technical certifications in fiber optics are a plus. Minimum of six (6) months to two (2) years of experience in fiber optics, telecommunications, or field operations.Knowledge of:• Fiber splicing and testing• OTDR and optical power testing• Ethernet networking• Routers and switches• VoIP systems• Enterprise customer environments• Ability to read network diagrams and service orders.• Valid driver’s license and acceptable driving record.
Valid driver’s license
The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.
OUTDOOR REQUIREMENTSThe physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to work outdoors in various weather conditions, including extreme heat, cold, rain, or wind. Stand, walk, bend, stoop, and kneel for extended periods of time. Lift, carry, push, or pull objects weighing up to 20 pounds as needed. Tolerate exposure to noise, dust, fumes, and uneven or slippery surfaces. Wear required personal protective equipment (PPE) during all applicable tasks.
Standard daily travel to assigned territories is required for this position (up to 30% of the time within a 10-mile radius).
We are seeking candidates that are legally authorized to work in the United States without sponsorship.
Ezee Fiber believes better fiber internet should feel different. That means going beyond fast, reliable service with local support and zero contracts. With symmetrical speeds up to 8 Gig and lifetime pricing, we’re delivering the best internet possible as simply as possible. No gimmicks, no games, no need for disclaimers.
