Job Description

 Respond to maintenance call outs for digital advertising assets and fault resolution ensuring clear communication of any faults or issues the may / has arisen.
 Carry out planned preventative maintenance.
 Promptly and accurately report any damage to any company assets.
 Ensure correct tools, equipment and parts are taken to site and everything is kept in good order.
 Assist in quality checks of all sites

Good Working Practices
 Ensure correct tools, equipment and parts are taken to site for required tasks
 Ensure all tools, equipment and PPE issued is kept in good working order.
 Work within safe systems of work as defined for all activities.
 Accountable for Van Stock and on-site spare parts - adhere to stores booking-in/out and stock management procedures
 Work within Health & Safety guidelines ensuring that any accidents, hazards and near misses are reported.
 To maintain the cleanliness and upkeep of a company vehicle and to ensure that all vehicle related documentation is correctly completed and handed in on time
 To be aware of the service requirement of the vehicle and organise the same with the transport department.
 To accurately maintain daily worksheets and placement of requisitions to stores.
 Ensure all operational practices comply with current Health and Safety regulations.
 Liaise with Operation Managers on all operational issues.
 To assist with any other duties required by the line manager at short notice.
 Ensure the vehicle cleaning equipment is kept to its highest standards and daily checks to be completed to ensure optimum operations.
 Keep abreast with industry development ensuring that JCDecaux remains at the forefront of Digital Out Of Home (DOOH).
 Work as part of the “On-Call” team on a rota basis - Flexible with working hours to include evenings, Weekends and Bank Holidays.

Other
 Capture data, produce reports and update relevant documentation.
 Accountable for van stock and on-site spare parts – adhere to stores booking in/out and stock management procedures.
 Maintain the cleanliness and upkeep of a company vehicle and to ensure that all vehicle related documentation.
 Accurately maintain daily work sheets and placement of requisitions to stores.

What you'll be doing...

The role

As the Digital technician you’ll join the Digital Operations Maintenance team, responsible for ensuring the reliability, performance, and visual quality of digital advertising assets across both large and small format sites. The Digital technician plays a vital role in prolonging asset life through scheduled preventative maintenance, fault resolution, and cleaning.

Bonus (based on individual & company): 8.33%

Allowance: (e.g. night allowance 15% uplift / travel allowance)

Working Pattern: Days & Night (include hours expected although this can be discussed at interview)

Location of Role (expectation that you are within 20 mins drive of location if remote and within 60 mins if depot based)

Equipment provided: Company van to commute to work or alternatively a travel allowance if based at the depot, Mobile phone, PPE and all equipment to complete your work

Training provided: All job specific training and dependent on role external training like HGV, Forklift and electrical qualifications may be offered

Benefits: Our brilliant benefits | JCDecaux UK

Reports into: x manager

………………………………

What you’ll be doing….

Maintenance & Fault Resolution

• Respond to callouts for digital asset faults, ensuring clear communication and timely resolution
• Conduct planned preventative maintenance and assist with site quality checks
• Report damage promptly and accurately
• Ensure correct tools, equipment, and parts are taken to site and maintained in good order

Operational Standards

• Maintain tools, PPE, and vehicle cleaning equipment to high standards
• Adhere to safe systems of work and health & safety guidelines
• Manage van stock and spare parts, following booking and stock procedures
• Complete daily worksheets, requisitions, and vehicle documentation accurately
• Coordinate vehicle servicing with the transport team
• Liaise with Operations Managers on site-related issues
• Support other duties as required by the line manager

Working Practices

• Ensure all operational practices comply with current regulations
• Stay informed on industry developments to support JCDecaux’s leadership in DOOH

Reporting & Documentation

• Capture operational data, produce reports, and maintain accurate documentation

A little about you…

Technical

• Previous basic electrical work experience
• Familiar with digital screens, IT systems, and Microsoft Office tools
• Competent with laptops, smartphones, and mobile devices
• Understanding of WAN/LAN networks, cellular connectivity, and ADSL routers
• Mechanical aptitude and readiness for Network Rail training (provided)
• IPAF & PASMA certification and MEWP experience (desirable but not essential)

Operational Readiness

• Clean UK driving licence
• Comfortable with lifting duties and working at height
• Comfortable working outdoors in all weather conditions
• Responsible for van stock, spare parts, and equipment upkeep

Personal Attributes

• Professional, well-presented (PPE provided), and a confident communicator
• Proactive, solutions-focused, and calm under pressure
• Organised, adaptable, and self-motivated

A little about careers….

(colleague career quotes to be added)

A little about us….

• We believe in building a diverse and inclusive culture and positive employee experience.
• We are One Team, more than just ourselves.
• We are customer first, we understand, and help solve our customers’ problems.
• We Test & Learn, we are empowered to learn and grow, unafraid of change.
• We choose to care, we are committed to doing the right thing, the right way.

It’s really important to us that we give as much to our colleagues as they give to us.

Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.

We believe that diversity of thought, experience and background provides the platform for great creativity,

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

About our recruitment process….

1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.

2. You send in your application to let us know you’re interested.

3. We see your application, get excited, and give you a call.

4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.

5. You’ll begin your journey with us, were excited to support and develop you throughout you career.

A little bit about you...

• A high standard of personal presentation, along with excellent interpersonal and communication skills, (both written and oral).
• Ability to work well and enjoy working in the constantly changing and challenging operations arena.
• Proven ability to work under pressure while prioritising and meeting strict deadlines
• Excellent analytical and problem-solving skills - ability to break down problems into components and make systematic and rational judgements based on relevant information.
• A positive "can do" enthusiastic attitude towards addressing technical challenges
• Ability to communicate and interact confidently (written and oral) with clients and senior management
• Highly organised with a proactive approach to working and solutions focused
• Must have a “Team-Player” attitude – supporting colleagues, sharing information and best practices
• Must be a self-motivated individual with the ability to work alone or as part of a team.
• A flexible approach as the role involves some travel as well as working unsociable hours
• Working with Approved Service Contractors (ASC)
• Strong willingness to learn
• Both literate and numerate to complete necessary reports.
• Must be adaptable, committed and reliable.
• Commitment to high levels of customer service.
• Be prepared to work in all weather conditions
• Must be able to undertake reasonable lifting duties.
• Comfortable with high level working – Working at Height within safety guidelines.
• When working on site or in the warehouse must always wear a company uniform and must ensure that the correct PPE is worn when necessary.

A little bit more about us...

• We believe in building a diverse and inclusive culture and positive employee experience.

• We are One Team, more than just ourselves.

• We are customer first, we understand, and help solve our customers’ problems.

• We Test & Learn, we are empowered to learn and grow, unafraid of change.

• We choose to care, we are committed to doing the right thing, the right way.

It’s really important to us that we give as much to our colleagues as they give to us.

Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.

We believe that diversity of thought, experience and background provides the platform for great creativity,

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

About our recruitment process….

1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.

2. You send in your application to let us know you’re interested.

3. We see your application, get excited, and give you a call.

4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.

5. You’ll begin your journey with us, we're excited to support and develop you throughout your career.