Job Description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today! 

Your Role in Supporting Our Members:

As a Technician, Branch Maintenance, you’ll play a critical role in ensuring Vancity’s branches and commercial premises are safe, secure, sustainable, and welcoming for members and staff. This role is hands‑on and impact‑driven, supporting day‑to‑day operations by responding to maintenance needs, coordinating technical work, and contributing to efficient, well‑maintained facilities. We’re looking for a practical, service‑oriented professional who takes pride in quality work and thrives in a fast‑paced, on‑site environment.

This is a full‑time, permanent role based at Vancity branch locations and will report directly to the Team Manager, Building Maintenance. This role is 4 days a week, a Tuesday to Friday shift.

How You'll Make an Impact:

• Responding to building service requests in a timely manner using the Fix‑it work order system

• Planning and scheduling regular maintenance visits across assigned branch locations

• Performing and coordinating technical maintenance work in line with established standards

• Ensuring compliance with regulatory, safety, and security requirements

• Troubleshooting maintenance issues to reduce operational risk and downtime

• Supporting sustainable and efficient building operations

• Contributing to the continuous improvement of maintenance processes and systems

• Collaborating with internal teams and external service providers to meet business needs

• Demonstrating technical proficiency in Direct Digital Control (DDC) building automation systems and service request/ticketing platforms (e.g., Facilities or CMMS systems) for effective monitoring, troubleshooting, and work order management.

What You’ll Bring to the Team:

• Completion of a recognized technical, trade, or facilities‑related education program

• A minimum of 2–4 years of experience in building maintenance, facilities operations, or a related technical role

• Demonstrated experience performing hands‑on maintenance in commercial or multi‑site environments

• Working knowledge of building systems, safety practices, and maintenance standards

• Experience using work order or maintenance management systems

• Valid driver’s license, clean driving record and current drivers abstract. Ability to travel between branch locations as required

• Relevant trade certifications or licenses are considered an asset

• Organized and able to make effective planning and scheduling decisions and manage work tickets on your own.

Extra Skills That Set You Apart: (if required)

• Experience supporting sustainability or energy‑efficient building initiatives

• Familiarity with financial institution or retail branch environments

• Strong troubleshooting skills across multiple building systems

You’ll Thrive Here If You Are:

Service‑oriented –You take pride in responding quickly and effectively to maintenance needs

Detail‑focused – You notice issues before they become problems and follow standards closely

Reliable – You can be counted on to complete work safely and on schedule

Collaborative – You work well with internal teams and external partners

Adaptable – You’re comfortable managing changing priorities across multiple locations

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.  

What You’ll Earn:

This role offers a salary range of $55,300 to $68,250 per annum The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.

• Customizable Benefits Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.

• Generous Vacation New employees start with 3-4 weeks of vacation per year, with additional days earned over time.

• Extra Stat Holidays In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.

• Immediate Health Coverage Health and dental benefits begin on your hire date, with three levels of coverage to choose from.

• Defined Benefit Pension Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.