PCCW

Technician

PCCW  •  Hong Kong, HK (Onsite)  •  1 day ago
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Job Description

Technician shall be able to:
i. Participate in shifty duty teams according to the predefined roster;
ii. Execute Planned Maintenance schedules;
iii. Perform Corrective Maintenance work on a daily basis; and
iv. Implementation of modification and improvement works under the supervision of the Authority’s supervisory staff.
 
 
 
Technician
• Certificate in computing and/or Electronics Engineering or other appropriate discipline with at least 1 year technical support experience on the installation, operation and Maintenance services of IP Telephony/PABX system;
• With experiences in supporting Huawei IP network infrastructure;
• With experiences in supporting, Microsoft Windows 10 & 11 ;
• Valid Hong Kong driving license (class 1, 2) is preferable;
• Valid certificate of accessing to confined space which is recognized by HKSAR is preferable;
• Valid certificate of accessing to construction site which is recognized by HKSAR is preferable; and
• Spoken and written English and Chinese.
 
A. Front Line Support (24x7 Operations)
Provide first-line and second-line technical support for Airport Telephone System.
Monitor system alarms and logs per shift.
Perform system health checks and daily operational verification.
Handle fault calls and update incident records in IPMS (or equivalent system).
Perform troubleshooting and rectification
B. Corrective Maintenance
Diagnose and rectify hardware/software faults.
Replace faulty components (phones, line cards, power supplies, network modules).
Support cable fault investigation and coordinate with cabling teams.
Perform configuration changes
C. Planned & Preventive Maintenance
Execute scheduled maintenance activities
PCCW

About PCCW

PCCW Limited is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited*, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated solutions employing emerging technologies to assist enterprises in transforming their businesses. HKT has also built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, fintech and healthtech services to deepen its relationship with customers.

PCCW owns a fully integrated multimedia and entertainment group in Hong Kong engaged in the provision of OTT video service locally and in other places in the region. Through HK Television Entertainment Company Limited, PCCW also operates a domestic free TV service in Hong Kong.

In addition, PCCW holds a stake in Pacific Century Premium Developments Limited and other overseas investments.

PCCW is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023.

*HKT Limited is a company incorporated in the Cayman Islands with limited liability.

Listing and trading

PCCW shares are listed on The Stock Exchange of Hong Kong Limited (SEHK: 0008) and traded in the form of American Depositary Receipts on the OTC Markets Group Inc. in the US (Ticker: PCCWY).

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
Website
pccw.com
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