Job Description

PRG is the world’s leading technology provider within the entertainment and events industry. Our mission is to bring together the power of our people with our production and rental expertise to deliver unforgettable events. PRG has the largest inventory of production equipment for hire and offers a complete 360-degree range of services to clients within the live events industry. These include music touring and festivals, TV & Film, Theatre, Sports and E-sports and Corporate live events. Our clients and partners rely on PRG’s innovation, experience and in-depth expertise in video, lighting, rigging, staging, virtual productions, and set & automation systems to bring their creative visions to life. With 38 offices located in North America, South America, Europe, the Middle East, Asia and Australia, PRG offers the ability to provide services worldwide by collaborating with our local partners.

Responsibilities

Bench technicians are responsible for providing different services, depending on their area of expertise, and diagnosing problems and making repairs

• Identify electronic/mechanical problems by use of diagnostic equipment
• Test and verify sub-assemblies and major system components
• Test, repair and maintain PRG equipment using set company procedures and guidelines.
• Recalibrate and verify factory manufacturing specifications for pertinent equipment
• Reviews part stock levels with Technical services manager
• Intermediate understanding of control software and operation
• Maintains and enters all factory acceptance testing and QC documentation
• Maintains accurate parts lists for all related equipment
• Ensures maintenance policies and procedures are met and related paperwork is in order
• Ensures all equipment QC deadlines are met
• Leads in internal training with entry level personnel
• Cross-trains to assist in different departments as required
• Leads by example and encourages subordinates and peers to perform work in a safe manner, including the use of proper PPE, adherence to safety standards and policies, and remain accident free.
• Keeps work area clean and organized
• Ability to work flexible hours and overtime, including weekends and holidays, when needed

• Other duties as assigned

Qualifications

Knowledge, Skills, and Abilities

• Ability to install, repair, service, test and troubleshoot equipment
• Must be able to read blueprints and diagrams
• Ability to work flexible hours and work around a changing schedule
• Excellent communication, interpersonal and diagnostic skills
• Working knowledge of equipment.
• Ability to work independently with minimal supervision
• Must be able to meet the physical requirements of the job which include bending, lifting heavy equipment and working in confined spaces
• Ability to effectively manage time and priorities

Essential functions

• Install new products, and test them to ensure they are working correctly
• Educating coworkers on how to use and maintain their device
• Perform maintenance on equipment
• Diagnose problems and develop solutions to repair them
• Order parts needed for repairs as needed
• Fill out detailed reports and keep records on services that have been performed

Competencies

• Communication
• Responsibility
• Problem Solving
• Organizational Skills

Physical demands

• Ability to lift up to 50 pounds on a frequent basis or directed

EEO and Disclosure

We offer comprehensive health, dental, and vision insurance, paid time off, and a 401(k) retirement savings plan with matching contributions.

PRG is an Equal Opportunity Employer.

PRG is a drug-free work environment, pre-employment testing will be required.

Production Resource Group LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

PRG cares about the safety of our employees and applicants. PRG does not use chat rooms for job searches or communications. PRG will never request personal information via informal chat platforms or unsecure email. PRG will never ask for money or an exchange of money, banking or other personal information prior to an in-person interview. Be aware of potential scams while job seeking. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/