Business Title: HBHF Test Technician II

Position Title: Technician II

Division: Consumer Products Services

Entity: Consumer Products Services

Location: Buffalo, NY

Reports to: Supervisor, HBHF

FLSA: Non-exempt

Hours Worked: Typically, Monday through Friday, 40 hours/week. This is a full-time on-site position in Buffalo, NY.

However, must be flexible to meet the needs of the department and complete other projects as assigned.

The HBHF Test Technician II is responsible for the accurate and timely purchasing of samples / supplies or other business needs for the site. The HBHF Test Technician II is also responsible for the subcontracting of testing to outside locations and companies, along with the accurate and timely testing of consumer products, and recording data.

Duties and Responsibilities:

• Knowledge of how to access the latest revisions of standards, protocols, and test methods, with direction.
• Evaluate products submitted for testing for quality / safety issues, with direction from senior staff in a limited scope.
• Prepares a variety of samples for testing using prescribed testing methods, following testing standards / specifications, in a limited scope.
• Conducts testing or analyzes a variety of consumer products for basic bench analysis and limited analytical instrumentation using prescribed testing methods, following testing standards / specifications appropriate to the sample, in a limited scope.
• Use and verify (if applicable) test equipment and instruments and maintain record keeping system for calibration/quality system integrity with direction.
• Maintain test equipment, supplies, lab cleanliness (and limited analytical instrumentation).
• Accurately record test data per BV Quality guidelines.
• Assist with department testing in other areas, with direction, as required.
• Organizes and manages workload to meet or exceed laboratory turnaround time and client expectations.
• Assist in the technical and administrative aspects of various departmental projects as directed.
• Accurately compile data, prepare and review written technical reports in a limited scope
• Interface with senior staff for direction on interpretations pertaining to compliance and standards.
• Identify and troubleshoot technical issues in a limited scope with direction from senior staff.
• Adhere to the requirements of the Bureau Veritas Consumer Products Services Quality System.
• Provide feedback to department manager regarding departmental systems, processes and recommendations for improvements and meeting department / quality objectives.
• Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Safety / Chemical Hygiene Plan.
• Other duties as defined by Manager, department needs and workload.

Additional Responsibilities for Technician II:

• Purchasing of samples / supplies or other business needs for the site. Must have a valid driver’s license and passport for some international travel across the Canadian border monthly.
• Send samples to subcontracted labs for testing, with proper tracking and follow-up for traceability purposes.
• Evaluate test results data, with direction.
• Interpret and apply industry standards within a limited scope and with direction.
• Offer problem resolution, as applicable, for any client issues/questions identified, while aiming to enhance client satisfaction and improving client relations.
• Conduct verbal and written communications with internal clients regarding administrative and technical issues, with direction.
• Participate with senior staff in client meetings / visits, when appropriate.
• Identify and troubleshoot technical issues in a limited scope.

Education and Experience:

• Bachelor’s degree in biology, chemistry or equivalent and relevant formal academic / vocational qualification

An equivalent combination of education and experience may be accepted in lieu of above.

Compensation Range: $19 - $20 hourly (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as locations, education, experience, and skillset).