Job Description

Technician 1, Water Quality - Atlantis the Palm

(20571)

A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.

The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

The Water Quality, Technician 1 will be assisting the Manager/Assistant Manager with the day-to-day, general operations and the forecasting of future maintenance and operational works of the Water Quality department which includes the LSS (Life Support Systems - Aquarium) and the WTP (Water Treatment Plants - Swimming pools, Water park pools and Water features). Putting suitable measures in place to minimize disruption to the hotel’s operations and ensure the highest standards are maintained including overseeing works carried out by Water Quality Technicians in a timely manner and to the benchmarked level of workmanship. Assist Water Quality Technicians with problem-solving and provide support, communication, and direction to other departments within the hotel.

Assist with scheduling teams, projects, and leave. Attend to escalated technical problems and make technical decisions related to safety and operations.

Abut the Role

• Assist with the formulation of staff rosters, staff pairing, assignments, and safety for all staff required to fully operate and maintain all LSS and WTP.
• Foresee at least 1 year ahead and plan all necessary works for the maintenance and continuous operation of
• all LSS and WTP.
• Utilize all necessary staff for the maintenance and continuous operation of all LSS and WTP.
• Contribute to the decisions on most aspects of the daily operation of the LSS and WTP.
• Oversee the treatment, distribution, and daily operations of LSS and WTP.
• Supervise teams of operators, inspectors, and other crew members.
• Ensure that periodic testing & analysis are conducted to ensure the right quality water supply for different applications.
• Assist with plant operation and maintenance policies and procedures.
• Assist with direct training programs and complete employee performance reviews.
• Ensure that the plant and its operators comply with the requisite health standards by regularly testing the water supply and keeping meticulous records.
• Responsible for maintaining a safe work environment and ensuring all equipment is in proper working order and condition.
• Have regular discussions with your team and ensure your Director is kept informed of any relevant happenings.

Being part of a Team

• To assist with the building and fostering of collaborative relationships with other departments within the organization to stay informed and abreast of new initiatives, products, and services.
• Contribute to the preparation of the department budget and monitor the financial performance of a given location/plant/process versus the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon.
• Lead your direct team and others, articulate your direction and expectations, and guide and assist your staff.
• Maintain the reporting system and process for the staff.
• Maintain the documented reporting system for auditing purposes of all of the components and aspects of the LSS and WTP.
• Manage the effective achievement of objectives through setting individual objectives, managing performance, developing staff, and providing formal and informal feedback to maximize overall performance and team motivation while continuing to deploy resources effectively for growth and further strengthening the employee value proposition.
• Assist with the strategic execution of the team priorities with responsibility for business performance and budget management, while acting as an advisor for the leadership team; requires the ability to partner, execute, and lead through influence and collaboration across the company.
• Assist with inspiring a talented and diverse group of colleagues and helping them develop and learn as they grow their careers.

Technical requirements

• Understand instrumentation, its uses and its limitations, and its appropriate/suitable application as it applies to LSS and WTP.
• Understand the process and be able to describe.
• Understand and select fit for purpose/appropriate materials to the applied environment.
• Understand FRP/PVC/HDPE and other typical industry materials.
• Assist with the management of installations/retrofit or equipment including improvements to the various LSS and WTP.
• Have a basic understanding of the use of electrical energy, its consuption and ossible efficiency improvements.
• Be able to read and understand P&IDs, schematic drawings, PFD’s and other basic single-line diagrams.
• Understand and operate different specialized equipment i.e. Ozone generators/VFD/Actuators.
• Understand the business continuity.
• Have a basic understanding of and appreciation of biological systems and the exhibited livestock.
• Have a basic understanding of and appreciation of swimming pool systems and other display/water features and their non-biological systems.
• Analise/understand the need to pay close attention to water quality.
• Assess the quality of the work provided by contractors both commercially and practically.

About You

• Diploma or Degree in Mechanical or Electrical trade or minimum of 8 years industry experience
• Experienced in coordinating and executing Projects.
• Relevant experience in Waterpark Maintenance, Life Support Systems, Water Filtration System maintenance (desirable more than 3 years)
• Proven diverse skill set in mechanical, electrical, and plumbing.
• Fluent communication skills in English
• Leadership Skills
• Organizational Skills
• Understanding of Control Systems – desirable
• Certified Pool Operator, (desirable – willing to obtain within probationary period)

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.