Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalised hospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2022. As the ancient saying goes, “In the universe, there is heaven; on earth, there is Hangzhou.” Set along the banks of the fabled West Lake, our hotel is a tranquil enclave woven with ponds, courtyards surrounding picturesque Chinese gardens, willow trees and mist-covered lagoons. Wake to views of mountain peaks, ancient temples rising from the greenery or the very waters that have enchanted poets, explorers and emperors for centuries. Start with a cup of Longjing tea in our Lobby Lounge before picking up your bicycles and heading out to explore the city, then come back for a soothing treatment in our chinoiserie-filled Spa, followed by dinner in one of Jin Sha’s private-dining rooms.

About the role:

关于职位

Diagnose and provide service and repairs to hotel equipment including electrical, plumbing, steam, gas, fire & safety, HVAC refrigeration, interior, paint and decorating,Specializes in the maintenance and repair of hotel laundry and kitchen equipment.A nd respond to inquiries and problems in an efficient,courteousand professional manner to achievemaximumcustomer satisfaction whilecomplying withall Four Seasons’ policies.

This role is part of the Engineering department, reporting to the assistant director of Engineering.

负责酒店设备的诊断、维护与维修，涵盖电气、管道、蒸汽、燃气、消防与安全系统、暖通空调制冷、室内装潢、油漆及装饰领域，并专精于酒店洗衣房与厨房设备的维保。需以高效、礼貌、专业的方式响应各类问询与问题，在遵守所有四季酒店政策的前提下，实现客户满意度的最大化。该岗位隶属于工程部，向工程部副总监汇报。

What you will do:

岗位职责：

• Implement and handle preventative maintenance of all equipment and updateappropriate logs

• 实施并负责所有设备的预防性维护，并更新相关记录。

• Diagnose and handle all repairs of equipment including motors, starters, breakers,chillersand associated equipment throughout the entire building

• 诊断并处理整栋楼宇内所有设备的维修，包括电机、启动器、断路器、冷水机组及相关设备。

• Handle the calendars for the Dir of Engineering and Chief Engineering for appointments with contractors and vendors.

• 负责工程总监和总工程师与承包商、供应商约见的日程安排。

• Respond to guest calls regarding maintenance of rooms and equipment in rooms or publicareain a timely manner.

• 及时响应客人关于房间或公共区域设备维护的电话。

• Take an active part in elevator professional training; Familiar with elevator safety rules and regulations; A valid certification is necessary

• 积极参与电梯专业培训；熟悉电梯安全规则与条例；必须持有效资格证书。

• Install electrical and mechanical systems for renovations, outlet additions and associated equipment and provide electrical set ups for exhibits including maintenance of those set-ups.

• 为装修项目安装机电系统、增设插座及相关设备，并为展览活动提供电气布置，包括这些布置的后续维护。

Whatyou bring

岗位要求：

• A minimum ofone year of administrativeexperience,preferably in a hospitality or restaurant related field or other equivalentexperienceis required.

• 要求至少拥有一年行政工作经验，酒店或餐饮相关领域经验者优先，或其他同等经验亦可。

• Good knowledge of hotel fire, life-safetysystemsand equipment

• 良好的酒店消防、生命安全系统及设备知识。

• Exert security-protecting ability by using one’s own suit.

• 能够运用自身判断力，发挥安全防护能力。

• Being calm and patient andbeingof service passion.Team player. Being fair and responsible. Be passion and love working

• 沉着耐心，富有服务热情。具备团队精神，处事公平，有责任感。对工作充满热爱。

What we offer:

福利待遇：

• Competitive Salary, wages and benefits

• 具有竞争力的薪资及福利体系

• Excellent Training and Development opportunities

• 完善的培训与发展机会

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• 全球四季酒店及度假村的免费住宿礼遇。

• Complimentary Dry Cleaning for Employee Uniforms

• 员工制服免费干洗服务

• Complimentary Employee Meals

• 免费员工工作餐

• Employee activities

• 丰富多彩的员工活动

​ Schedule & Hours:

工作时间安排：

• This is a full-time position

• 本岗位为全职职位

• The working hours will primarily be early mornings and days, during weekdays and weekends.

• 工作时间主要集中在平日的清晨和白班，并且周末也需要工作

VE