Job Description

We’re looking for a technical writer/editor who is comfortable in technical writing and editing aspects of the job. The ideal candidate is passionate about creating comprehensive, accurate, approachable content for a developer audience that helps users understand and connect with complex technical subjects. You enjoy gathering information on what your audience needs to know to succeed, collaborating closely with internal developers, testers, technical leads, product owners, and working with other writers to create great content.
Required Experience/Skills

• 8+ years of experience as a Technical Writer or Technical Editor in Software documentation such as integration guides, developers guide which includes API documentation, feature level documentation, user guides, data flows, and user journey.
• Must have worked on tools such as Postman, MS Word, Confluence, Lucid/draw.io, and Jira.
• Must be aware of SDLC, STLC, and MSTP standards.
• Strong understanding of software development concepts, programming languages, APIs, SDKs, web technologies, and developer tools.
• Exceptional writing and editing skills, with the ability to explain complex technical concepts in a clear and concise manner.
• Meticulous attention to detail to ensure accuracy and consistency in all technical content.
• Proven ability to conduct in-depth research, gather information from technical sources, and synthesize it into understandable content.
• Demonstrated experience working collaboratively with cross-functional teams, including developers, testers, product managers, and technical leads.
• Ability to work in a fast-paced environment, adapt to changing priorities, and deliver high-quality content within tight deadlines.
• Strong interpersonal and communication skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences.
• Experience working in an Agile development environment and DDLC.
• Ability to learn new technologies and products quickly.