Job Description

Full-time or part-time (minimum 20 hours/week)
Remote, hybrid, or based in our Weinheim office

We are SYNTAX — an international IT service provider and one of the leading managed cloud providers for upper mid-market companies. For decades, we have supported our customers in their digital transformation journeys: from SAP and cloud solutions to application management and modern platform, data, and automation services.

For our Global Product Management Operations team, we are looking for a linguistically strong, well-structured, and technically minded professional who can turn complex content into clear, precise, and user-friendly documentation in German and English

In this role, you will create, structure, and maintain high-quality technical documentation for our products and services. You will ensure that content remains consistent, understandable, up to date, and of high quality across languages, audiences, and formats.

Your Responsibilities

• Create and maintain high-quality technical documentation in German and English, including service descriptions, statements of work, product-related documentation, and website content
• Translate complex technical content into clear, concise, and audience-appropriate language
• Develop and establish documentation standards, templates, terminology, and best practices
• Translate technical content between German and English, ensuring linguistic accuracy, technical correctness, and cultural appropriateness
• Manage translation workflows and ensure all language versions are updated on time
• Coordinate external translation vendors with regard to quality, timing, and cost
• Maintain translation memories and terminology databases to ensure consistency in language and style
• Review and refine machine-generated or AI-assisted translations in line with company quality standards
• Work closely with internal stakeholders, especially Engineering, Product Management, Marketing, Sales, Legal, and Customer Success
• Support the organization and maintenance of content in content management systems or repositories
• Create supporting visual materials such as diagrams, screenshots, or flowcharts where useful to improve clarity and usability

Your Profile

• Degree in Technical Writing, Translation, Communications, Computer Science, or a comparable field
• Several years of professional experience, ideally in technical writing within a technology, IT, or software environment
• Proven experience in creating high-quality technical documentation, especially in a B2B or services-related context
• Excellent written and spoken German and English
• Strong writing, editing, and proofreading skills in both languages
• Strong technical understanding and the ability to quickly grasp complex topics and communicate them clearly
• Experience with documentation tools and style guides, such as Microsoft Word and SharePoint
• High attention to detail, strong quality awareness, and excellent organizational skills
• A self-driven, structured, and collaborative way of working

Nice to Have

• Experience with component content management systems (CCMS)
• Knowledge of Spanish and/or French
• Experience in terminology management
• Exposure to agile development methods
• Initial experience with no-code or AI-supported content creation

Why Syntax?

• Permanent employment contract
• Full-time or part-time opportunity (minimum 20 hours per week)
• Flexible working model – remote, hybrid, or on-site in Weinheim
• Competitive, above-average compensation
• Attractive benefits such as company pension plans and health offerings
• Global Tourist the opportunity to work abroad temporarily
• A modern work environment with an open culture and an informal first-name basis
• Flat hierarchies, short decision-making paths, and a motivated international team
• Individual development opportunities through training, coaching, and learning on the job
• The chance to contribute to exciting customer and innovation projects in a growing international company

One example: together with our customers, we deliver highly innovative transformation projects, including initiatives in the areas of SAP S/4HANA Cloud and digital manufacturing. Learn more here: Syntax references

Interested?

Are you looking for a responsible role where you can combine language, structure, and technical understanding? Then we look forward to receiving your application.

Please send us your application documents, including your availability and salary expectations

Apply now and become part of the Syntax team.