•Research, plan, write, and QC technical data focused on Aircraft Maintenance Manual / Publication and/or Illustrated Parts Catalog / Illustrated Parts Data Publication (IPC/IPDP) using engineering and approved data from multiple sources, while ensuring adherence to schedule.
• Identify and implement process and product improvements in line with the strategic plan.
• Plan, perform and document procedural validations per departmental standards/guidelines,
recommending and implementing best use of resources.
• Ensure customer and operator requests and issues are analyzed and satisfactorily responded to the originator.
• Coordinate and define publications book plan
• Define standards and requirements for creation, and for distribution of documentation in an electronic
format specification (e.g., ATA , SAP, etc)
• Identify, evaluate, and define action plans and schedules to minimize risks to completion of the publications
• You hold a college diploma (DEC) in aerospace or equivalent field or a minimum of five (5) years
relevant experience in Technical Publications.
• You have background in aircraft maintenance, IPC / IPDP or Parts Logistics (asset).
• You have strong communication skills (written and spoken).
• You are proficient with Microsoft office suite (Word, Excel, PowerPoint, and SAP (an asset).
• You have a detailed understanding of Technical Publications processes and technologies (an asset).
• You have basic understanding of S1000D and ATA specifications (an asset).
• You have good knowledge of HTML, SGML and XML authoring languages (an asset).
• You have experience in product development (an asset).
• You have experience in defining a troubleshooting methodology in a high technology environment.
• You have knowledge and experience in any Bombardier Customer Services and Support (an asset).
You have Pilot experience (an asset)
• You have a good understanding of design procedures and Bombardier Aerospace Engineering System (an asset
Bombardier is a global leader in aviation, focused on designing, manufacturing, and servicing the world's most exceptional business jets. Bombardier’s Challenger and Global aircraft families are renowned for their cutting-edge innovation, cabin design, performance, and reliability. Bombardier has a worldwide fleet of approximately 5,000 aircraft in service with a wide variety of multinational corporations, charter and fractional ownership providers, governments, and private individuals. Bombardier aircraft are also trusted around the world in government and military special-mission roles leveraging Bombardier Defense’s proven expertise.
Headquartered in Greater Montréal, Québec, Bombardier operates aerostructure, assembly and completion facilities in Canada, the United States and Mexico. The company’s robust customer support network services the Learjet, Challenger and Global families of aircraft, and includes facilities in strategic locations in the United States and Canada, as well as in the United Kingdom, Germany, France, Switzerland, Italy, Austria, the UAE, Singapore, China and Australia.
For corporate news and information, including Bombardier’s Environmental, Social and Governance report, as well as the company’s plans to cover all its flight operations with Sustainable Aviation Fuel (SAF) utilizing the Book and Claim system visit bombardier.com. Learn more about Bombardier’s industry-leading products and customer service network at businessaircraft.bombardier.com. Follow us on Twitter @Bombardier.
