Job Description

We are looking for a Technical Writer II to join our team at Bluefors in Syracuse, NY. In this role, you will create, revise, and maintain clear, accurate, and user-focused technical documentation that supports our products, processes, and customers. This is an excellent opportunity for someone who enjoys translating complex technical information into easy-to-understand content and collaborating with engineers, programmers, project managers, and other technical professionals in a high-tech manufacturing environment. Interested? Keep reading!

Your responsibilities will include writing and editing technical documents such as reference manuals, product manuals, user guides, procedural documentation, reports, brochures, articles, and other company documentation. You will work closely with engineers, programmers, and project managers to understand products and processes, research product samples and technical information, and determine the most effective type of publication for each project. You will assess the needs and technical knowledge of your intended audience and adjust terminology, tone, and presentation accordingly. You will also plan writing projects, establish timelines and deadlines, create or collaborate with engineers on diagrams and visual aids, and gather feedback from customers, designers, and manufacturers to continuously improve technical documentation.

We are looking for a candidate with a bachelor's degree in English, Technical Writing, or a related field and a minimum of three years of related experience, or an equivalent combination of education and experience. You should have excellent written and verbal communication skills, strong organizational abilities, and exceptional attention to detail. The ideal candidate will be able to translate complex technical information into clear, concise, and accessible documentation. You should be comfortable meeting deadlines, managing multiple projects, working independently, and editing and proofreading the work of others. Proficiency with Microsoft Office Suite or related software is required, along with strong experience using database, internet, spreadsheet, and word-processing software.

We also appreciate candidates who demonstrate strong project management skills, curiosity, and the ability to work effectively with technical teams. Experience developing diagrams, charts, and other visual aids, as well as gathering and incorporating feedback from customers and internal stakeholders, will help you stand out. The ideal candidate will be adaptable, comfortable learning complex products and processes, and able to build strong working relationships across departments. Candidates who align with our values of quality, collaboration, continuous learning, dependability, adaptability, diversity, and safety will thrive in this role.

We offer you an interesting, challenging, and responsible position, along with the support of a highly skilled and growing organization. This is an excellent opportunity for your professional growth in a dynamic, enthusiastic, and collaborative team where we work together and support each other. We foster a multicultural work environment with room to grow, where you can use your potential and further develop your skills.

We offer a generous benefits package including health, dental, vision, 401(k), long- and short-term disability, life insurance, training, tuition reimbursement, and Paid Time Off (PTO).

Location: Syracuse, NY
Pay range: $86,000-$105,000 annually (DOE)

Main Responsibilities include the following:

• Write and edit technical documents, including reference manuals and product manuals
• Write and edit procedural documentation, including user guides and manuals
• Determine the type of publication that best supports project requirements
• Meet with engineers, programmers, and project managers to learn about specific products and processes
• Research product samples and technical information to develop a thorough understanding of products
• Assess audience needs and adjust technical terminology and tone to ensure information is clearly understood
• Plan writing projects and establish appropriate timelines and deadlines
• Create or collaborate with engineers to develop diagrams, charts, and other visual aids
• Gather feedback from customers, designers, and manufacturers to improve technical documentation
• Edit and proofread technical documentation produced by colleagues
• Maintain accuracy, consistency, and clarity across technical publications
• Read and interpret safety rules, operating and maintenance instructions, procedure manuals, training documents, and other technical information
• Perform additional duties as assigned

What We Expect from You

• Bachelor's degree in English, Technical Writing, or a related field required
• Minimum of three years of related experience, or equivalent combination of education and experience
• Excellent written and verbal communication skills
• Excellent organizational skills and strong attention to detail
• Detail-oriented mindset with strong project management skills
• Ability to translate complex technical information into clear and concise written content
• Ability to assess and adapt content to meet the needs of different audiences
• Ability to meet deadlines and manage multiple projects
• Ability to work independently and collaboratively
• Ability to edit and proofread the work of colleagues
• Proficiency with Microsoft Office Suite or related software
• Ability to read and interpret technical documents, safety rules, procedures, manuals, and training materials
• Strong knowledge and experience with database software, internet software, spreadsheet software, and word-processing software
• Ability to align with company Leadership Principles and workplace competencies

We Also Appreciate

• Experience writing documentation for technical, engineering, manufacturing, or scientific products
• Experience working directly with engineers, programmers, or project managers
• Experience creating technical diagrams, charts, and other visual aids
• Strong research and information-gathering skills
• Experience managing multiple technical writing projects simultaneously
• Experience incorporating feedback from customers and cross-functional stakeholders
• Strong proofreading and editing skills
• Ability to quickly learn complex products, technologies, and processes
• A collaborative, team-oriented mindset
• A positive, proactive, and adaptable approach to problem-solving

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, stand, and walk, as well as reach with arms and hands and use hand and finger dexterity. The employee is regularly required to see, talk, and hear. In an office setting, the employee may occasionally stoop, kneel, or crouch. The employee will frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment

This job operates primarily in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and other office technology. The position may require interaction with employees in engineering, manufacturing, production, and other areas of the organization. Employees are expected to maintain a professional, collaborative, and organized work environment while following all applicable Bluefors policies and safety procedures.

This role does not offer sponsorship for work authorization.

Bluefors Cryocooler Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of disability status, veteran status, or any other New York State or federally protected characteristic.