Job Description

About the Client:

Our client is a public-sector organization that supports transportation-related initiatives, operational development, and internal learning programs. The organization develops high-quality training, digital content, and communication materials that support employees, teams, and agency-wide development efforts.

About the Role:

The client is seeking an Entry-Level Technical Writer to support the design and development of digital learning materials, multimedia content, and computer-based training. This is a temporary, one-year, full-time, on-site position based in Tallahassee, FL, with an expected contract period from July 1, 2026 to June 30, 2027. The role requires strong instructional design knowledge, multimedia production skills, and the ability to collaborate effectively with internal teams and stakeholders.

Work Schedule: Monday through Friday, 8:00 AM to 6:00 PM.

Key Responsibilities:

• Assist with the design and development of computer-based training, course content, quizzes, and interactive learning materials.
• Use tools such as Articulate 360, Adobe Captivate, Canva, Adobe Creative Suite, or similar platforms to support digital learning and multimedia development.
• Create and update visual materials such as flyers, graphics, infographics, job aids, and training assets.
• Support basic audio and video editing for training courses and digital content.
• Prepare storyboards, outlines, and supporting project materials.
• Collaborate with team members, subject matter experts, and stakeholders to gather information and support project deliverables.
• Organize, maintain, and update training materials and project files.
• Research, compile, and summarize information to support project deliverables and reporting needs.
• Support special projects related to employee training, organizational development, and agency-wide initiatives.

Qualifications:

Required:

• 1 to 2 years of experience or working knowledge in instructional design, technical writing, digital media, graphic design, adult education, or a related field.
• Strong written and verbal communication skills.
• Basic knowledge of instructional design principles and adult learning concepts.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks.
• Ability to work independently while also collaborating effectively with a team.
• Customer-service mindset with professionalism, accountability, and flexibility.

Preferred:

• Bachelor's degree in instructional design, adult education, graphic design, multimedia production, or a related field.
• Knowledge of Section 508 accessibility standards.
• Experience creating or editing graphics, audio, video, or interactive learning content.