We are seeking a detail-oriented Technical Writer with up to 8 years of experience to create clear, concise, and user-friendly technical documentation. The role requires strong communication skills, technical understanding, and the ability to collaborate with engineering and product teams to ensure documentation accuracy and accessibility.
Documentation Development Create and maintain user manuals, API documentation, developer guides, and product release notes.
Collaboration Work closely with engineering, product, and QA teams to understand technical concepts and translate them into clear documentation.
Accuracy & Clarity Ensure all documentation is technically accurate, consistent, and easy to understand for diverse audiences.
Repository Management Organize and maintain documentation repositories, version control, and knowledge bases.
User Research Gather feedback from users to improve documentation usability and relevance.
Standards & Style Adhere to established style guides and contribute to documentation standards.
Continuous Improvement Identify gaps in documentation and proactively update or create new content.
Writing & Communication Excellent writing, editing, and communication skills with attention to detail.
Documentation Tools Proficiency in tools such as Confluence, MadCap Flare, Microsoft Word, Google Docs, or similar.
Design Tools Familiarity with Figma, Adobe XD, or similar tools for integrating visuals into documentation.
Version Control Experience with Git/GitHub for managing documentation repositories.
Simplification Ability to simplify complex technical concepts for non-technical audiences.
Technical Understanding Basic knowledge of APIs, software development processes, and system architecture.
Experience with markup languages (Markdown, reStructuredText, AsciiDoc).
Familiarity with API documentation tools (Swagger/OpenAPI, Postman).
Knowledge of content management systems (CMS) and knowledge bases (SharePoint, Notion, Confluence).
Exposure to Agile/Scrum environments and sprint-based documentation cycles.
Ability to create visual aids (diagrams, flowcharts) using tools like Lucidchart or Visio.
Datamatics Technologies (DMT) was established in Dubai. We specialize in providing onsite and offshore professional services, covering the full spectrum of Data Analytics and Data Science domains.
Our experience of working with diverse industry sectors such as Telecoms, Finance, Government and Manufacturing, across multiple regions enables us to engage and deliver for our clients with confidence.
We can offer our full portfolio of services through resource augmentation, managed services, both on T&M or fixed price financial arrangements. Through our end-to-end managed services offering we enable our clients to cut down costs, increase profitability and focus on value addition to their core business activities.
Our project and delivery management team are certified in Agile, PMI and ITIL to ensure the planning and execution are carried out using industry best practices.
We are working with our clients across Middle East and Africa Region.
