Job Description

26-VIC-16-TTS-001

About Lotus Commercial:

Join Lotus Commercial – an industry leader with over 30 years of experience servicing hospitality venues, commercial kitchens, and corporate clients across Australia. Our services include kitchen filter exchange, canopy and exhaust cleaning, and air conditioning filter maintenance.

About the opportunity

Lotus Commercial is seeking an experienced Technical Training & Support professional to deliver hands-on training, technical assistance and operational support across our national branch network. Regular night shift work and interstate travel is required.

You will help our teams deliver safe, compliant and high-quality commercial kitchen exhaust services.

What you’ll do

• Develop and deliver practical training for kitchen service crews and supervisors.
• Provide technical support for equipment, PPE, cleaning processes and kitchen exhaust systems.
• Troubleshoot issues and support timely operational solutions.
• Conduct audits covering safety, service quality and crew performance.
• Support equipment and chemical trials, new branch set-up and best-practice implementation.
• Maintain records, report outcomes and promote compliance with company and industry requirements.

About you

• Ideally three years’ experience as a Kitchen Exhaust Cleaning or HVAC Supervisor or Supervisor in a similar cleaning service industry.
• Strong knowledge of commercial kitchen exhaust systems, cleaning equipment, chemicals and safety protocols.
• Demonstrated training, troubleshooting and problem-solving capability.
• Strong communication, organisation and time-management skills.
• Current driver’s licence.

What we provide

• Company vehicle for work use.
• Mobile phone, laptop, iPad, tools and equipment as required.
• A national role with direct impact on safety, capability and service quality.

Role requirements

Reporting to National Support, this role involves regular interstate travel and hands-on work with service teams during day and night shifts. High standards of personal, uniform, vehicle and equipment presentation are required.

Apply now

If you are an experienced supervisor who enjoys developing people, solving technical problems and improving operational standards, we would like to hear from you.

Please submit your résumé and a brief cover letter outlining your relevant experience.