About the Role.
The Technical TrainingSpecialist, Risk Management, willplay a critical role in educating and empowering employees to deliver an exceptional Risk Management experience. This role will help foster a learning culture through the design and delivery of effective training, tools, and job aids that drive core PURE360 consultation and business outcomes. The position will report to the VP,Quality Assurance
WhatYou’llDo.
The Technical TrainingSpecialistwill be accountable for delivering exceptionallearning and development experiences for the department. Responsibilities will include projectstobe executed independently as well as in partnership with subject matter experts. The work will encompass the following categories:
Training Best Practices and Governance:
Design comprehensive training programs, tools,jobaidsandadditionalsupplemental documents (includingbut not limited to instructor-led training courses, facilitator guides, training videos, quick reference cards, computer-based training, job aids,etc).
Assistthe Risk ManagementSpecialiststodevelop techniques and tools to empower them to become more effectivepeereducators.
Collaborate withfield leadershipto support the developmentofnew and existingemployees through coaching, reinforcement, and accountability
Onboarding:
Design aprogressivenew hiretraining programthatbringsto life the pillars of Risk Management and teaches staff what it means to be a Risk Manager at PURE
Ensure Risk Managers have the technical skills to successfully navigate our systems and processes
Whatwe arelookingfor.
3–5 years of experience in Learning & Development or a related field
Strong instructional design skills with experience creating content across multiple formats
Comfort working from concept through execution
Excellent communication and facilitation skills
High attention to detail anda strong senseof ownership over quality
Curiosityand a drive to continuously improve your craft
Commitment to gain knowledge and skills required to be an effectivepartner to a technical function.
Ability to travel regularly for training events and with field staff as needed.
Organized approach toexecutingmultiple projects simultaneously
Technical Skills:
Experience with authoring and design tools (Articulate 360, Camtasia, Vyond, Canva, Adobe tools, or similar)
Experience administering or supporting a Learning Management System (Workday Learning or similar)
Proficiencywith Microsoft Office tools
Familiarityin writing, editing, and general work with AI tools (e.g.Copilot, ChatGPT, and/or Claude)
The base salary for this role can range from $65k-$85k based on a full-time work schedule. An individual’s ultimate compensation will vary depending on job-related skills and experience, geographic location, alignment with market data, and equity among other team members with comparable experience
What We Do
We're a member-owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for our members. Our reciprocal model focuses on service and doing what is right for the membership: we provide exceptional service, hospitality and care, we partner with our members to help prevent losses and we create smart insurance solutions at fair prices.
We aim for our members to love their insurance It is our mission is to create a membership experience so compelling that our members never want to leave.
Who We Are
We want to be transparent about what we expect from each other. From PURE, you can expect:
Opportunities to stretch and grow: your professional and personal development matters to us. We’re committed to providing experiences through on-the-job learning and professional development that increase your impact and rewards.
Clarity and kindness: you can rely on us to be open, honest and supportive, offering clarity on what success looks like.
Support in good times and bad: we believe in showing up for each other consistently, not only when it’s easy. You can expect a thoughtful partner, even when we disagree.
A community that cares: we are committed to sustaining a community in which each person feels cared for as an individual. We lift each other up, celebrate wins together and support one another through challenges in work and life.
Who You Are
All of the strongest relationships are a partnership- a two way street. So here’s what we ask of you:
Aim to bring your best every day: you’re here because you want to be part of a team that makes a real impact and aims high.
Be a student and a teacher: share your knowledge and talents and be willing to listen and learn from those around you.
Get comfortable being uncomfortable: we face tough moments and obstacles with a “courage over comfort” approach and a positive, solutions-oriented mindset.
Be a culture builder: building a positive culture is everyone's responsibility, based on care, respect and openness to diverse perspectives.
Want to Learn More?
PURE is a specialty property and casualty insurer dedicated to helping a membership of responsible people protect high value homes, jewelry, artwork and other fine assets.
We opened for business more than 15 years ago with the goal of offering something different in the insurance space: a company focused on promoting transparency, alignment of interests and doing what’s right. Our focus helps to keep premiums fair and service astonishingly good.
After growing at least 15% year over year since inception, we are the most awarded insurer in our category, offering coverage in all 50 states. Today, our membership is made up of more than 100,000 financially successful individuals and families and continues to grow sustainably.
Privilege Underwriters, Inc., our holding company, is a member of the Tokio Marine Group, one of the largest and most respected insurers in the world with nearly $40 billion in net assets.
#LoveYourInsurance #JoinTheClub
