Job Description

We are looking for a talented Technical Trainer Instructor - Senior to join our team specializing in Service in McDonough- Atlanta, GA.

In this role, you will make an impact in the following ways:

• Forecast training demand and develop targeted training plans that align with evolving business needs and service priorities.
• Deliver high-quality technical training and hands-on support to technicians and service personnel on products, policies, systems, and tools.
• Build and maintain deep technical expertise through train-the-trainer sessions and continuous learning.
• Keep training materials current, accurate, and aligned with new products, processes, and technologies.
• Evaluate training effectiveness using participant feedback and field performance data to drive measurable improvements.
• Support and actively participate in continuous improvement initiatives to enhance training quality and service capability.
• Maintain accurate technical training records and report service capability metrics to support workforce planning and compliance.
• Customize and adapt technical training programs and presentations to meet regional, audience-specific, and operational requirements.

To be successful in this role you will need the following:

• Act with urgency and energy to take ownership of training initiatives and address evolving business needs.
• Communicate clearly and confidently across multiple formats, adapting delivery to different learner styles and experience levels.
• Drive measurable training outcomes by consistently translating learning objectives into on-the-job performance improvements.
• Inspire learners by clearly connecting training content to the broader vision, strategy, and purpose of the organization.
• Ensure accountability by setting clear expectations for learning outcomes and holding yourself and participants responsible for results.
• Build trust with learners and stakeholders through credibility, transparency, and consistent follow-through.
• Navigate organizational policies, systems, and stakeholder dynamics effectively to deliver training at the right time and scale.
• Plan and prioritize training activities to align with business goals, operational demands, and workforce readiness.
• Continuously invest in self-development to strengthen technical expertise, instructional skills, and facilitation effectiveness.
• Demonstrate situational adaptability by adjusting training approach, pace, and style in real time to maximize learner engagement and retention.

Education, Licenses, Certifications:

• College, university or equivalent technical experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.
  

Experience:

• Intermediate level of relevant work experience required, including experience in service.

Additional Information:

• Minimum of 5 years of experience on Cummins Engines
• Must have knowledge of Microsoft Office Software
• Must be self-disciplined

Compensation:

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.