Job Description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

ASRC Federal Technology Solutions is looking for a Software Trainer to support the US Patent and Trademark Office located in Alexandria, VA.

Work Arrangement: Hybrid in Alexandria, VA

Requirements:
• Bachelor's degree (preferred major in education, training or related field but not required).
• Two years of experience providing training, preferably in an adult learning setting.
• Must be able to work in a demanding production-oriented position.
• Must have strong communication skills.
• Eligibility requirements for this position include successful completion of a well-developed training course on four major proprietary systems in order to meet internal certification requirements within 4 months of receiving their equipment.
• Permanent Residency or US Citizenship is required for the federal government background investigation.

Responsibilities:

• Conducts user training courses with a primary focus on automation tool training and assistance.
• Organizes training classes, manages a library of digital materials, assists with scheduling and conducting virtual training via Microsoft Teams.
• Facilitates training team meetings.
• Provides training on major automation tools used at the USPTO.
• Training may be via formal or informal settings including virtual and in-person classroom training, presentations, demonstrations, one-on-one assistance and providing hotline assistance.
• Assists with modifications or customization of existing training materials.
• For formal training sessions, ensures all training materials are available, ensures all equipment is functional prior to start of session.
• May be asked to test new products from the user's viewpoint and provide input to help clarify training requirements.
• Some advanced skills using MS Access and Excel greatly preferred.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement
ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.