Job Description

At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.
https://www.msxi.com/en/

The responsibilities would include:

• On-site delivery and training: Technical, Final Inspectors, New Dealers
• Process Review & Action planning with dealership
• Repair Process Implementation
• New Dealer Manpower Training
• Regional Meeting for gap areas & action planning
• Manpower Retention, Attrition evaluation, other key actions related to skill enhancement (skill contests etc.)
• Manpower tracking at dealership (Monthly)
• GLMS penetration at dealership; Online certifications as applicable
• Skill Matrix Assessment & Training need identification
• Recruitment Assessment

Qualifications

Who are we looking for?

• Educational Qualification - Min Diploma/Engineering Degree (Mech/Ele/Auto)
• Minimum 4 years of relevant experience in the same field (age<35years)
• Previously held role as Trainer/Retainer in Auto OEM; Mechatronics certification added advantage.
• Good hands-on & Technical/repair skills as per job role defined.
• Ability to conduct Training & its related tasks independently.
• Reporting to the Agency Project Manager Lead & HO SPOC
• Skills: Should possess excellent verbal & written communication, Advanced MS Office application skills
• Should have Interpersonal & Task Management skills along with clear understanding of adherence to Business SOPs, Knowledge of F1/CS studies etc.
• Language ability - excellent understanding of English, Hindi & Regional (read/write & speak)
• Should ready for extensive travel

Additional Information

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.