Job Description

KEY RESPONSIBILITIES

Training Delivery & Operator Qualification

• Deliver standardized technical training to manufacturing operators across assembly and production lines.

• Clearly explain, demonstrate, and coach associates on processes, procedures, and standard work to ensure understanding and adherence.

• Provide hands-on support during skill acquisition to accelerate learning curves and reduce defects, errors, and rework.

• Validate and document operator proficiency and certification in alignment with approved training standards.

Training Development & Continuous Improvement

• Develop, update, and maintain technical training content, including classroom materials, hands-on exercises, and visual work instructions.

• Apply adult learning theory, blended learning, and microlearning approaches to improve retention and on-the-job performance.

• Analyze training data, production performance indicators, audit findings, and trainee feedback to identify skill gaps and training needs.

• Lead or support continuous improvement initiatives focused on training effectiveness, efficiency, and scalability.

Compliance, Documentation & Governance

• Maintain accurate, audit-ready training records within the Learning Management System to support safety, quality, and regulatory compliance.

• Drive increased training compliance across safety, quality, and regulatory domains.

• Ensure training documentation supports internal audits, external audits, and operational readiness.

Collaboration & Leadership

• Partner with Subject Matter Experts to ensure training accuracy, relevance, and alignment with current manufacturing practices.

• Support onboarding, coaching, and development of new Trainers when applicable.

• Promote training programs internally by clearly communicating purpose, value, and expectations.

• Foster a team-oriented learning culture that supports accountability, engagement, and continuous improvement.

Planning & Metrics

• Support development and execution of quarterly and annual training plans aligned to operational demand.

• Drive measurable improvements in:

• Time-to-competence for new hires

• Training compliance rates

• Operator proficiency validation outcomes

• Reduction in training-related quality or safety issues

• Operate on a flex schedule in order to support multiple shift structures across different training environments. 

Other Duties

• Perform additional duties as assigned in support of operational and business needs.

QUALIFICATIONS

Required

• 2+ years of experience in a manufacturing or technical operations environment.

• Demonstrated experience delivering hands-on technical training to production associates.

• Strong communication, facilitation, and coaching skills.

• Proficiency with Learning Management Systems (LMS) and Microsoft Office tools.

• Ability to manage multiple priorities in fast-paced manufacturing environments.

• Strong analytical and problem-solving capabilities.

• Ability to influence, motivate, and guide others without direct reporting authority.

Preferred

• Experience with electrical, thermal, mechanical, or data center manufacturing systems.

• Background in Learning & Development, instructional design, or adult learning methodologies.

• Formal certifications such as Train-the-Trainer, OSHA, Six Sigma, or equivalent.

• Experience partnering with senior leadership and cross-functional teams on workforce development initiatives.

PHYSICAL & ENVIRONMENTAL DEMANDS

• Ability to stand, walk, and move throughout manufacturing areas for extended periods.

• Ability to provide hands-on training involving tools, equipment, or machinery.

• Occasional lifting of materials up to defined safety limits.

• Exposure to manufacturing environments including noise, temperature variations, and moving equipment.

• Use of appropriate personal protective equipment as required.