Job Description

Technical Systems Analyst / Business Systems Analyst / Technical Business Analyst

Hybrid working 1 day per week in Reading

We are looking for a seasoned Technical Systems Analyst to join a leading Digital Challenger in financial services as they embark on a journey of accelerated growth and to work within a team of experienced Business Analysts.

The role.

As part of a dynamic and talented Change team, you will of spearhead a diverse array of projects, each contributing to either the product roadmap or enhancing internal systems and processes.

Your work will play a pivotal role in ensuring the delivery of intricate and interdependent solutions that precisely align with defined metrics and business objectives.

Day to day your key responsibilities will be to

• Gather, comprehend, and document business requirements/user stories for projects.
• Develop and document business processes and data flows.
• Translate requirements into functional and non-functional specifications.
• Collaborate closely with solution architects, IT architects, and business stakeholders to craft solutions that fulfil project objectives, encompassing scope, success criteria, and benefit realization.
• Ensure seamless traceability of requirements to the solution and alignment with success criteria.
• Serve as the subject matter expert for business systems and ecosystem integrations.
• Prioritize and resolve production incidents and problems, offering third-line support for operational issues.
• Liaise with Project Managers/workstream leads to synchronize requirements and delivery plans.
• Lead the design and documentation of operational procedures.
• Assist in test preparation and execution.
• Support project implementations, including troubleshooting issues during each deployment and associated warranty period.
• Collaborate within the Business Analyst team to exchange best practices, insights, and support.

About you.

We are looking for a Technical Systems Analyst with the following skills and experiences.

• Exceptional written and verbal communication skills.
• Highly technical with a passion for detail at systems level with a proficient understanding of JSON and XML object models.
• Solid grasp of SQL.
• Experience working with APIs and optimising integrated systems.
• A detail-oriented mindset, willing to dive deep into solutions and issues alongside Solution Architects.
• Strong stakeholder management skills across various organizational levels.
• Robust problem-solving abilities.
• Team player with adept facilitation and negotiation skills.
• Highly organized, structured, and capable of engaging with Stakeholders in a virtual environment.
• Self-aware, open-minded, and characterized by a high level of personal and professional integrity.
• Ability to cultivate strong professional relationships with business teams.
• Demonstrates sound judgment in their domain of expertise.
• Positive attitude, proactive approach, and a drive to propel the business forward.

It would be great if you also could say yes to:

• Experience within the Insurance sector.
• Familiarity with configuring policy admin systems.
• Exposure to Salesforce.
• Any knowledge of MI, data modelling or reporting (Power BI) would be beneficial
• Previous involvement in large-scale change programs with multiple delivery partners.
• Proficiency in both waterfall and agile methodologies.
• Experience collaborating with third-party development teams.
• Ability to work directly with developers.
• Familiarity with JIRA and Confluence.

Why Join Us:

• Opportunity to work with cutting-edge technology in a fast-paced environment.
• Flexible hybrid working model.
• Competitive salary and benefits package that includes 5% bonus, generous pension scheme, private medical & much more

If you're ready to join a team where your skills and expertise will be valued, and where you can contribute to meaningful projects that drive business growth, we'd love to hear from you. Apply now!

Ignite Digital Talent are committed to creating equal opportunities, and welcome job applications from all who are qualified and eligible to working in the UK, regardless of colour, ethnic or national origin, race, gender, sex, disability, age, sexual orientation, religious or political beliefs, marital status, or family circumstances.