Temps HR

Technical Support With French

Temps HR  •  Bucharest, RO (Onsite)  •  2 months ago
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Job Description

If you no longer enjoy working night shifts and weekends, we have a Technical/Customer Support with French opportunity for you where the work takes place during the day.

What you will do:

  • Provide accurate and optimal IT solutions via telephone, e-mails or chat;
  • After an effective training period you will be able to troubleshoot different issues (office, windows, outlook, internet, specific applications, hardware);
  • Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction;
  • Follow-up the existing back-log;
  • Comply with projects performance indicators;
  • Communicate with other designated teams and escalate complex issues.

This job is the right for you if:

  • Spoken languages: fluent French and English (B2/C1);
  • Previous customer support experience is an advantage;
  • Customer service abilities: client orientation, active listening and interpersonal skills;
  • Ability to work in a dynamic environment and to multitask;

Benefits:

  • Permanent contract
  • Central building offices with an excellent view of the city, top facilities and equipment
  • Competitive salary
  • Performance bonus
  • Expense account for holidays
  • Meal tickets and gift vouchers
  • Training opportunities
  • Regina Maria medical package
  • Extra vacation days
  • Fruits on the house
Temps HR

About Temps HR

Temps is the leading company providing integrated HR services and workforce solutions for white collars professionals. Founded in 2011 as part of RINF group, historically we build our core expertise for the IT&C sector.

Temps capitalized the market knowledge and expended its expertise to expanding industry sectors. The company has been growing out of passion for an outstanding performance for both candidates and clients. We continuously invest in technology and process digitalization as key components for a flexible and effective service.

What differentiates us is what makes us stronger as a team. Values are what keeps us together and define us In our efforts to achieve goals, honor commitment and create a great service experience.

Find your next career opportunity in our list of open positions. If you’re an experienced professional, that’s wonderful. If not, that’s still ok, as long as you have enthusiasm and drive. For us, it’s not about years, it’s about attitude.

One of the Top 5 Human Resources actors, we are the only company in Romania providing temporary services exclusively on White Collar Market, covering every aspect of our client's employees: recruitment, contingency staff, payroll and benefits administration.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Sector 1, RO
Year Founded
2011
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