Are you looking to make a meaningful impact on public health and the environment? Join the MWRA team! We deliver some of the nation's highest-quality drinking water to 3 million residents, restored Boston Harbor, and continue to invest in protecting vital public resources. Be part of a mission-driven organization where your work truly makes a difference-in a safe, inclusive, and supportive environment.
Configures, tests, and installs computer hardware, software and related peripheral products for MWRA staff. Provides Tier 1 and Tier 2 technical support, including troubleshooting hardware, software, and peripheral problems. Assists with the evaluation, testing and certification of new and emerging computer technology products. Assists MWRA staff with the introduction to new or modified computer environments.
Posting Period: 3/31/2026 to 4/13/2026
Location: Chelsea, MA
Salary: $73,985.66 - $108,815.70 Annually $1,422.80 - $2,092.61 Weekly
Work Schedule: Monday - Friday 8:00am - 4:00pm
Key Responsibilities
Required Qualifications
Knowledge and Abilities
Tools and Equipment Used
Office equipment as normally associated with the use of telephone, copy, fax machines, MFDs and personal computers including word processing and other software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to stand and talk or hear. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; taste or smell.
The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision, and the ability to adjust focus.
Work Environment
The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee occasionally works in various field settings and in an office environment. The employee regularly works near moving mechanical parts, and is occasionally exposed to risk of vibration. The employee is occasionally exposed to risk of electrical shock.
The noise level in the work environment is a moderately loud office setting.
Supervision Received and Exercised
Works under the general supervision of the Program Manager, MIS Operations.
On specific IT projects may be supervised by a team lead or project manager.
On specific projects may be leading other Technicians to introduce new or modified computer environments.
Other Position Information
PCR 8610039
Division Administration
Department MIS
UnionGrade United Steelworkers Local 9360 (Unit 6)/Grade 9
Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.
MWRA supplies some of the best drinking water in the country and provides wastewater treatment services to over 3 million people in eastern and central Massachusetts.
Every day, our highly talented staff work to protect the public health and the health of the environment. We are passionate about developing and retaining a high-performance workforce that reflects our service area and underscores our core principles of diversity, equity and inclusion, enables us to achieve our mission, brings value to our staff and makes us better able to serve our ratepayers.
We offer a competitive compensation and benefits package including Health and Dental Insurance, paid holidays and vacations, our own MWRA Retirement System, tuition reimbursement, training and more! We are an Equal Opportunity Employer.
The Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. MWRA does not discriminate on the basis of race, color, national or ethnic origin, gender identity or expression including a transgender identity, genetics or veteran status.
HOW TO APPLY
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If you need an alternative form of the job application, please contact MWRA's Americans with Disabilities Act Coordinator Tomeka Cribb via email at tomeka.cribb@mwra.com. If you are a person with a disability who would like to self-identify, please contact the Americans with Disabilities Act Coordinator.
