Job Description

About the Role

Quantum-Systems Pty Ltd is seeking a Ukrainian-speaking Technical Support Specialist to support our international customers operating advanced unmanned aerial systems (UAS).

This is a hands-on role focused on troubleshooting, customer support, and product performance, working closely with both customers and internal technical teams.

Key Requirements (Essential)

• Fluent Ukrainian and English (written and spoken)
• Previous experience in one or more of the following:
• Aviation maintenance
• Electronics / electrical systems
• Drones / Unmanned systems
• Defence or similar technical field
• Strong troubleshooting and problem-solving skills
• Ability to communicate clearly with customers in a support environment

Key Responsibilities

• Provide technical support via phone, email, and Microsoft Teams
• Troubleshoot hardware, software, and operational issues
• Support customers to ensure effective system operation
• Assist with fault finding and defect resolution
• Maintain accurate records of support activities
• Support testing and validation of system updates
• Deliver basic user guidance and training
• Identify recurring issues and contribute to improvements

About You

• 2–3 years’ experience in a technical support or hands-on technical role
• Practical, solutions-focused mindset
• Comfortable working independently in a remote environment
• Strong attention to detail and follow-through
• MUST be fluent in Ukrainian

What We Offer

• Work with cutting-edge drone technology
• Exposure to International and Defence-related operations
• Flexible work-from-home arrangements
• Opportunity to grow within a high-performing technical team

Apply Now

If you meet the above requirements and are looking to build your career in a growing, high-tech industry, apply via Seek.

Note: This role is suited to candidates looking to develop their technical capability. It is not a senior engineering position.