Our client is a licensed financial services provider. They provide innovative fintech solutions, including OTC trading, a crypto payment gateway, custodial services, and more. Their mission is to reshape the financial ecosystem by connecting banks and blockchain infrastructure onto a single platform.
Our client is seeking a proactive and detail-oriented Technical Support Specialist to join their growing technology team. The ideal candidate will provide support in maintaining and administering internal software systems, assist with technical documentation, and address client queries related to software integrations and system functionality. This role is ideal for a junior professional with a solid technical foundation, strong communication skills, and a keen interest in software operations and client-facing support.
Job Type: Full-Time
Location Foreshore, Cape Town
Workplace: Onsite
Department: Software / Technology
Reports to: Chief Technology Officer
Requirements
Desirable Skills (Advantageous)
Black Pen Recruitment is the leading recruitment agency in fintech and cryptocurrency across Africa. From our headquarters in Cape Town, South Africa, we've been at the forefront of specialised recruitment since 2012, carving out a distinct niche in the landscape of financial technology. Our success story is rooted in our ability to identify top-tier talent and match them with leading companies in the industry. With over 180 clients worldwide and over 120,000 candidates in our database, we've built partnerships with Startups, Scale-ups, SMEs, and Corporates, driving growth and innovation every step of the way. We have also expanded our reach into key sectors including e-Commerce, Digital Banking, SaaS, Tech, and Travel/Tourism.
Black Pen Recruitment stands as a dedicated partner in growing your team, with over a decade of experience. Driven by a vision to bridge the gap between talent and opportunity in the growing fintech and cryptocurrency sectors, we've built a formidable team of internationally trained recruiters who share a passion for excellence and dedication. With a strategic presence in Malta, we have established a global footprint, nurturing relationships with clients worldwide. Our journey has been defined by navigating the frontier of finance and technology, driving excellence in every partnership we forge.
