The Technical support Specialist Electrics Provide technical expertise and support, assisting on-site or remotely to field technicians with installations, maintenance, upgrades, and repairs for the wind turbine’s electrical system
YOUR TASKS:
• Diagnose, troubleshooting, and resolving technical/service issues, developing and documenting technical solutions in Incident and communication of the measures to the respective requestors
• Create knowledge articles and troubleshooting guidelines
• Identify clusters and prepare issues for product failure analysis and align with relevant stakeholders (ENG, TPM and TM), regional claim handler
• Responsible for delivery of training on company products, processes and technologies to ensure that participants develop, maintain, and increase their own technical and/or process knowledge. Select appropriate training aids ensuring participants comply with occupational health & safety rules during training
• Analyze course evaluations to judge the effectiveness of training sessions and to implement suggestions for improvements, updating training materials and documentation in alignment with global training network
• Structure and conduct onboarding and qualification of new trainer colleagues aligned with Global Technical Academy, taking over regional training product ownership and act as multiplier within the regional training team and as contact to Global Technical Academy
YOUR PROFILE:
YOUR BENEFITS:
In addition to the opportunity to make our world a little more sustainable, we offer you:
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*Some offers may vary by location
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.
The development, manufacture, project management and servicing of wind turbines in the onshore segment has been the core competence and passion of the Nordex Group and its more than 10,900 employees worldwide for 40 years.
As one of the world's largest wind turbine manufacturers, the Nordex Group offers high-yield, cost-efficient wind turbines that enable long-term and economical power generation from wind energy in all geographical and climatic conditions. The focus is on turbines in the 3 to 7 MW class, and the Group’s comprehensive product portfolio offers individual solutions for both markets with limited space and regions with limited grid capacities. A global service network, of around 380 service points throughout 30 countries, delivers service quickly to keep our systems running smoothly. The Group covers the needs of all customer segments within the global wind market, from large energy suppliers to SMEs operating power plants. With more than 61 GW of installed capacity worldwide, Nordex Group systems deliver sustainable energy throughout more than 80 per cent of the world’s energy market (excluding China).
Nordex SE is listed on the TecDAX and MDAX of the Frankfurt Stock Exchange (ISIN: DE000A0D6554). The headoffice of the company, with the Management Board and central corporate functions, is located in Hamburg, while the legal entity is registered in Rostock. At production facilities in Germany, Spain, Brazil, the US, and India, the Nordex Group produces nacelles, rotor blades and concrete towers. The Group also maintains offices and branches in more than 30 countries.
