Job Description

Technical Support Specialist

Location: Alcobendas, Madrid, Spain

We are looking for a Live Casino Technical Support Specialist to help install, maintain, and monitor technical equipment in our studios. This role is ideal for junior or mid-level candidates who are hands-on, responsible, and eager to learn in a fast-paced environment.

Key Responsibilities

• Install and remove studio equipment following instructions and safety guidelines.
• Maintain studio technical equipment and ensure everything works properly.
• Monitor cameras, audio, lighting, and other systems during operations.
• Prepare studio setups, including panels and technical arrangements.
• Install and maintain cables (low and high voltage).
• Support sound system and basic acoustic setup.
• Assist with additional technical tasks assigned by the manager.

Requirements

• Basic technical knowledge or technical studies.
• Ability to use standard tools safely and correctly.
• Technical experience (electrician, technician, installer, or similar) is a plus but not required.
• Experience in gaming, audio, or video environments is an advantage.
• Responsible, reliable, and detail-oriented.
• English and Spanish required.
• Flexibility to work shifts

What we offer

• Positive and professional work environment
• Opportunity to join a newly established company with strong career growth potential
• Permanent employment contract
• Attractive benefits package
• Competitive Salary