Dentsply Sirona

Technical Support Specialist II

Dentsply Sirona  •  Tokyo, JP / Chūō, JP (Onsite)  •  57 minutes ago
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Job Description

Requistion ID: 84232

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with over a century of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands.

Dentsply Sirona’s products provide innovative, high-quality, and effective solutions to advance patient care and deliver better and safer dental care. Dentsply Sirona’s headquarter is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. Visit www.dentsplysirona.com for more information about Dentsply Sirona and its products.

Field Service Engineer

As a Field Service Engineer, you will support operations, equipment inspection, and repair support to the customers (Dentists and dental clinic staff).

Key responsibilities:

  • Connection to other companies' products in the network of in-hospital LAN devices and systems other than the above products
  • Technical service including product installation and repair after installation at the customer's site
  • Periodic inspection visits of products
  • Explain to customers, provide quotations, and negotiate prices on dental equipment (dental treatment tables, CAD/CAM/CT equipment, sterilizers, etc.)

Key Requirements:

  • Strong technical aptitude and willingness to learn
  • Experience with equipment maintenance, troubleshooting, and diagnostics
  • Good IT skills (PCs, software, and technical support)
  • Manual dexterity and attention to detail
  • Strong communication and customer service skills
  • Self-motivated, professional, and holds a valid driver's license
  • Professional English proficiency (reading and writing emails)

Preferred: Field Service Engineer experience, dental or medical equipment background, technical/IT certifications, and knowledge of pneumatic or fluid systems.

Equal Opportunity Employer: Dentsply Sirona is an Equal Opportunity Employer. All qualified applicants will be considered without unlawful discrimination or regard for race, color, religion, sex, sexual orientation, sexual or gender identity, national or ethnic origin, age, marital status, disability, genetic factors, military and veteran status, or any other characteristics protected by applicable local law.

Eligibility: All successful applicants must be eligible to work in the country the position is based.

Assistance: If you need assistance with completing the online application due to a disability, please send an accommodation request to accommodationrequest@dentsplysirona.com.

Agencies: Please note that Dentsply Sirona does not accept or respond to unsolicited requests or applications submitted by Recruitment Agencies/ Search Firms.

Notice on Fraudulent Job Offers: Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information: careers.dentsplysirona.com.

Dentsply Sirona

About Dentsply Sirona

A Global Total Solutions Provider

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, empowering dental professionals to provide better, safer and faster dental care. Our products and solutions include leading positions and platforms across consumables, equipment, technology, and specialty products. Dentsply Sirona is one global team that brings out the best in our people, lives and breathes high performance and personal accountability, acts with uncompromising integrity, improves the practice of dentistry with an unrelenting commitment to our customers and demonstrates a passion for innovation that shapes the dental industry.

As The Dental Solutions Company™ Dentsply Sirona’s comprehensive solutions offering includes leading product brands across consumables, equipment, technology and specialty products. With the broadest clinical education platform and an unparalleled commitment to R&D in dentistry, our mission and vision guide us to continuously aim higher, support our customers and advance patient care around the world.

Dentsply Sirona’s Global Headquarters is located in Charlotte, North Carolina. Our shares are listed in the United States on NASDAQ under the symbol XRAY. We care about your privacy - you can view our Privacy Policy here: http://www.dentsplysirona.com/privacy.

Industry
Unknown
Company Size
10,000+ employees
Headquarters
Charlotte, North Carolina
Year Founded
1899
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