Imagine yourself…
Doing meaningfulwork thatmakes an everyday impact on the world around you.
Growing yourexpertiseand expanding your skillset with every project.
Owning your ambition and fueling your career growth.
It’spossible with a role at Linx Printing Technologies (www.linxglobal.com).
Linx, aVeraltocompany, is a leading global provider of coding andmarkingsolutions for date andbatchcoding of products and packaging across manufacturing industries. As part of the Linx team and the broaderVeraltonetwork,you’llwork with products that make an everyday impact on the food, medicine, and essential goods we all rely on—while building a meaningful, long-term career.
At Linx, we prioritize innovation, diversity, and inclusion,and weencourage candidates from all backgrounds to apply.
Reporting to the Technical Support Manager, the Technical Support Specialist – USA (Applications & Integration) plays a critical role in supporting Linx’s growing presence in the United States. This position provides advanced technical support across Linx coding and marking technologies, with a strong focus on customer applications, communications, and system integration. This is a remote-based role within the United States.
In this role, a typical day will look like:
Providing advanced technical support for CIJ, IJ, TTO, and Laser systems.
Diagnosing complex hardware, software, ink, and application issues.
Supporting customer integrations including PLCs, I/O, RS232, Ethernet, and TCP/IP.
Acting as an escalation point for customers and field teams.
Collaborating with Engineering, Quality, and Global Technical Support.
Creating andmaintainingtechnical documentation and knowledge articles.
Travel & Working Conditions
This is a remote role with domestic and international travel up to approximately 25%. Travel is typically planned monthly and may include up to one week per month away from home.
The essential requirements of the job include:
Experience in advanced technical support in an industrial or manufacturing environment.
Demonstratedexperience with applications and system integration.
Experience resolving complex technical escalations.
Ability to work independently in a remote environment.
Willingness to travel domestically and internationally.
Must be within commutable distance from Grand Rapids, MI
Preferred Qualifications
Experience with coding and marking equipment (CIJ, IJ, TTO, Laser).
Knowledge of industrial automation environments and plant systems.
Familiarity with remote diagnostic tools and CRM or ticketing systems.
About Linx (a Veralto company)
At Linx, part of the Product Quality & Innovation segment ofVeralto(NYSE: VLTO), we grow talent and offer the opportunity to build a meaningful career based on your strengths. Veralto is a global leader in essential technology solutions, united by a powerful purpose: Safeguarding the World’s Most Vital Resources.
US ONLY
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $52,200 - $91,400 USD per year. This job is also eligible for Bonus Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Industrial marking solutions from Linx Printing Technologies Ltd (Linx), part of Veralto’s Product Quality and Innovation segment, are renowned globally. Manufacturing industries across the world benefit from our expertise in batch and date coding of products and packaging.
Linx continuous inkjet printers, laser coders, large character printers and thermal transfer overprinters are used on production lines in a wide range of manufacturing sectors. They include the food, beverage, pharmaceutical, chemical, cabling and extrusion, cosmetics, automotive and electronic industries, where product identification codes, batch numbers, use by dates and barcodes are needed.
Well known for reliability, ease of use and low cost of ownership, Linx coding and marking solutions code millions of items every day and through our network of specialist distributors and overseas sales offices, are supported by best in class customer care.
As a leading player in the continuous inkjet industries, Linx holds a large and growing worldwide market share, achieved by continuing emphasis on engineering excellence and best in class products, outstanding marketing and customer service, and professional management.
It is Linx's strategy to grow the business by bringing to market innovative products, both continuous ink jet and complementary technologies, and to market these effectively through our international network of distributors.
