Job Description
Austin, TX | $20–$24/hr | Full-Time
Join the growing autonomous vehicle industry and help support a cutting-edge vehicle fleet in Austin.
We’re hiring a Technical Support Specialist to troubleshoot technical issues, support vehicle operations, and help keep the fleet ready for daily operations.
Available Shifts
5-day work week:
- 1st Shift: 4:00 AM–12:00 PM
- 2nd Shift: 11:00 AM–7:00 PM
- 3rd Shift: 6:00 PM–1:00 AM
What You’ll Do
- Troubleshoot and triage technical and vehicle-related issues
- Use Unix/Linux command line to investigate issues and review logs
- Support vehicle dispatch and fleet readiness
- Perform vehicle startup and shutdown procedures
- Monitor charging and system readiness
- Perform basic vehicle maintenance and minor technical troubleshooting
- Document and escalate issues to engineering teams
- Use Slack, ticketing systems, and other computer tools for daily operations
- Respond quickly to operational, technical, and safety-related issues
- Move and occasionally drive vehicles as needed
Requirements
- 1+ year of technical support, operations support, fleet support, or similar experience
- Valid driver’s license held for at least 3 years
- Strong driving experience and confidence in different road and weather conditions
- Experience with vehicle dispatch, fleet readiness, startup/shutdown procedures, or similar operational tasks
- Basic vehicle maintenance, routine service, mechanical, or technical troubleshooting experience
- Comfortable responding quickly to technical or safety-related incidents
- Comfortable using Unix/Linux command line
- Strong computer and software skills
- Experience with Slack and ticketing systems such as Jira or YouTrack preferred
- Strong communication, organization, and problem-solving skills
- Able to lift up to 50 lbs
- Comfortable working on-site around vehicles
- Comfortable with the $20–$24/hour pay range
Why Join?
- $20–$24/hour
- Full-time, 5-day schedule
- Multiple shifts available
- Work directly with autonomous vehicle technology
- Build experience across technical support, fleet operations, and vehicle systems
- Simple hiring process: 1 on-site interview
If you have technical skills, driving experience, and enjoy hands-on problem solving, apply today.
