Who We Are:
We’reCart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C,B2Band public sector organizations to unify commerce operations from product discovery to product delivery.
We’rebuilding towarda world where commerce has no bounds. Our enterprise-grade software,servicesandlogisticsinfrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Our goal is to be the global backbone of commerce. To achieve it,we’relooking for entrepreneurial,innovativeand determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are.Soundlike you?We’dlove to hear from you.
Cart.com Fast Facts:
6,000+ customers worldwide
1,600+ employees globally
17 warehouses nationwide, totaling over10 million square feetof space
Headquartered in Houston, TX with international offices in Mexico and Poland
Our values:
Cart.com is building a company that is committed to living out these 6 core values:
Be brand obsessed:Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
Think beyond the box:“We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
Don’tgive up:We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
Speak up:We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
Work together:We’vebuilt a team that prides itself on diversity of thought and background. Collaboration is betterwithcontrast.
Remember to be human:We work hard, but we leave room for the people, placesand things that we love.
Onsite
This position is open to applicants or individuals whoare located inoraround Groveport, OH and able to work either 1st or 2nd shift scheduled with flexibility for longer hours basedoff ofbusiness and peak needs.
The Role:
Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services, Application Development, clients, and vendors as required. Provide analysis and troubleshooting for complex technical problems related to operations, service management, desktop, and store support with minimal supervision.
What You'll Do:
To perform this job successfully an individual must be able to satisfactorily perform each essential duty as assigned. The requirements listed below are representative of the knowledge, skill and/or ability required. Other Duties not listed may be assigned.
Who You are:
What You've Done:
Physical Work Environment:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
This is a full-time position. As an International Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role may operate in a professional office environment and routinely uses standard office equipment. This role may also operate in a warehouse environment subject to inside environmental conditions with protection from weather conditions but not necessarily from temperature changes. This role may also be subject to loud noise due to conveyor systems and material handling equipment and routinely uses standard personal protective equipment.
Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Cart.com is the leading provider of unified commerce and logistics solutions that enable B2C and B2B companies to master omnichannel commerce, from product discovery to order delivery.
The company’s enterprise-grade software, services and logistics infrastructure, including its own network of fulfillment and distribution centers, are used by some of the world’s most beloved brands and most complex companies to streamline operations across channels and drive more efficient growth.
With over 6,000 customers, 1,600 employees and a nationwide network of 18 fulfillment and distribution centers spanning over 10 million square feet, Cart.com is transforming how commerce works in the omnichannel world.