Job Description

abra professional services is seeking a Technical Support Specialist!

What You’ll Do:

Provide phone-based technical support to thousands of internal users.
Resolve complex issues involving internal software systems, hardware, and peripheral equipment.
Utilize remote control tools to diagnose and fix technical problems.
Lead and instruct users on system operations and best practices.

Location: Tel Aviv

Requirements

Proven experience in a Technical Support Center (Help Desk) OR completion of a professional IT/Computing course.
Exceptional customer service skills and a patient, positive attitude.
A "Can-do" attitude with a high level of responsibility.
Ability to quickly master new technologies and internal systems independently.
Strong collaborative skills with the ability to work effectively both in a team and remotely.

Advantages:

Experience with Priority ERP systems.
Proficiency with Microsoft Office applications and Windows operating systems.

About abra

abra is composed of over 1,000 experts delivering cutting-edge tech solutions across BI & AI, ERP, CRM, Cyber, Cloud & Infrastructure, R&D, Web & Mobile, e-Commerce, and more.

We specialize in integrating technological systems with business goals – creating smart, scalable, and customized solutions that help our clients grow.

As a trusted partner of leading software providers like Microsoft, Salesforce, SAP, Oracle, Priority, Magento, monday.com, AWS, and Red Hat, abra delivers solutions that span from core system development and implementation to strategic consulting and ongoing support.

We work across industries to deliver innovation, stability, and long-term value.

Our DNA: people, processes, and tech – driving innovation and real business impact.

Want to grow your skills and career? Join us!

Industry

Unknown

Company Size

501-1,000 employees

Headquarters

Ra'anana, IL

Year Founded

Unknown

Website

abra-it.com

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