Sutherland

Technical Support Representative- Customer Service Representative

Sutherland  •  Arab Republic of Egypt (Onsite)  •  1 month ago
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Job Description

Sutherland is a global leader in digital transformation and customer experience management, helping some of the world’s most recognized brands connect with their customers in meaningful ways. With over 35 years of experience and a presence in more than 20 countries, Sutherland delivers innovative solutions across technology, sales, customer support, and business process services. At Sutherland, we don’t just offer jobs—we create career journeys. Our people-first culture encourages growth, development, and innovation, making us one of Egypt’s Best Places to Work for three consecutive years. We believe in potential, passion, and ambition. Whether you’re a student, graduate, career shifter, or simply exploring new opportunities, Sutherland provides the tools, training, and support to help you succeed and thrive. Why Join Us? Work with a global leader in customer experience and digital transformation Enjoy structured career progression and fast-track promotions Access world-class training, wellness programs, and employee benefits Be part of a diverse, inclusive, and award-winning culture Contribute to projects that have a real impact on clients and communities Our Mission: To deliver exceptional digital experiences that empower businesses and enrich the lives of customers around the world. Sutherland Egypt – Where your potential becomes performance, and your career truly takes off.

Now Hiring | Technical Support – Sutherland Cairo

Sutherland Cairo is currently hiring Technical Support Advisors to join our team in New Cairo We offer a professional, people-first environment that supports growth, stability, and long-term career development.

💼 Position: Technical Support

💰 Salary: Up to 17,500 EGP

📍 Location: New Cairo

🕘 Full-Time | On-Site

🗣 English Level: B2 or above

💼 Position: Technical Support

💰 Salary: Up to 17,500 EGP + incentives

📍 Location: New Cairo

🕘 Full-Time | On-Site

🗣 English Level: B2 or above

💼 Position: Customer Service

💰 Salary: Up to 21,500 EGP + upselling

📍 Location: New Cairo

🕘 Full-Time | On-Site

🗣 English Level: B2 or above

💼 Position: Sales

💰 Salary: Up to 23,500 EGP + incentives

📍 Location: New Cairo

🕘 Full-Time | On-Site

🗣 English Level: B2 or above

Night allowance of 1100 monthly, free therapy sessions, gym access, employee discounts, transportation door to door for females from 8:00 PM till 6:00 AM and for males for the nearest 1k

What We Offer:

✔ Respectful & non-toxic work environment

✔ Clear career progression & internal promotions

✔ Mental health & wellbeing support

✔ Company-provided transportation (round trip)

✔ Employee recognition programs

Only graduates and drop outs only.

📲 Apply Now:

WhatsApp: 01032333143

Phone/WhatsApp: 01034442874

Qualifications

🎓 Graduates & dropouts are welcome to apply

🗣️ English proficiency required: B2 / B2+ / C1

Military papers are required for males

Sutherland

About Sutherland

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they’re our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering services – the foundation that powers rapid innovation and scalable business transformation.

We’ve created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as-a-service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don’t just enable change — we engineer digital outcomes.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Pittsford (Rochester), NY
Year Founded
1986
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