Level Up Talent Solutions

Technical Support Representative – Avalon EM EA

Level Up Talent Solutions  •  Quezon City, PH (Onsite)  •  10 hours ago
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Job Description


We are looking for a skilled and customer-focused Technical Support Representative to join our team. In this role, you will provide technical assistance to customers by diagnosing and resolving hardware, software, system, and account-related concerns. You will assist with troubleshooting technical issues, guiding customers through step-by-step solutions, and ensuring that issues are resolved accurately and efficiently.


As a Technical Support Representative, you will handle inbound customer inquiries, document troubleshooting steps, escalate complex issues when necessary, and deliver exceptional customer service throughout every interaction. You will be expected to maintain a high level of technical knowledge, follow company processes, and meet quality, productivity, and customer satisfaction standards.


Requirements


  • High School Graduate or Senior High School Graduate

  • At least
    1 year of Technical Support Representative (TSR) experience

  • Strong technical troubleshooting and problem-solving skills

  • Excellent communication and customer service skills

  • Basic computer proficiency and ability to navigate multiple systems

  • Ability to work in a fast-paced environment and manage multiple customer concerns

  • Willing to work onsite in Bridgetowne

  • Willing to work on shifting schedules, including weekends and holidays if required
  • Level Up Talent Solutions

    About Level Up Talent Solutions

    At Level Up Talent Solutions, we help growth-minded coaches, consultants, agency owners, and BPOs scale smarter, without burnout.

    We’ve built a $0–$5M ARR business in just five years with zero outside funding. Now, we empower entrepreneurs to do the same by connecting them with Lean-Pro Talents, highly trained, proactive professionals from the Philippines who plug into your business, drive results, and support long-term growth.

    Whether you're buried in admin or struggling to hire, we bring the people, systems, and structure to help you grow with clarity and confidence.

    🔹 Who We Serve

    Online businesses scaling to consistent monthly revenue

    Coaches and consultants ready to delegate

    BPOs and small enterprises needing smarter hiring

    🔹 What We Offer

    Virtual Assistant Services

    Business Process Outsourcing (BPO)

    Recruitment Process Outsourcing (RPO)

    🔹 Why We're Different

    Done-for-you, not DIY

    Vetted Lean-Pro Talents™, not freelancers

    Systematic, scalable solutions — no guesswork

    Ready to level up your team and operations?

    📩 Message us or visit: www.lvluptalentsolutions.com

    Industry
    Consulting & Advisory
    Company Size
    1-10 employees
    Headquarters
    Consolacion, PH
    Year Founded
    Unknown
    Social Media