At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.
Like tech, entrepreneurship, and working on a multinational team? You’ll feel at home at IONOS.
Who we are
With over 8 million customer contracts, IONOS is one of the world’s leading web hosting and cloud providers. Our products help businesses establish their web presence, grow their online reach, and scale their IT and cloud operations. IONOS carries a wide range of product portfolios ranging from domains and classic websites to full featured cloud servers and online marketing tools. IONOS Philippines, located in one of the premier business hubs in Metro Cebu is a captive site and has been in operations for 15 years, employing over 400 employees.
Enthusiastic people with a passion for troubleshooting, support, technology, and sales – who want to help creators, local businesses, organizations find more success online.
TECHNICAL SUPPORT REPRESENTATIVE
Qualifications:
At least 2nd year College Level or Graduate of any 2-year course
At least 6 months sales/customer service experience is an advantage
Knowledge in Website Development, Webhosting and Wordpress is an advantage
Content Management System is an advantage
Basic email knowledge and troubleshooting is an advantage
Excellent English Communication Skills
Ability to remain calm and professional in all circumstances
Highly Motivated and Target Driven
Willing to work on shifting schedules
Solutions-oriented
Job and Company Highlights
Competitive salary + bonuses + unlimited commission
Generous paid time off
Healthcare and Life Insurance coverage on day 1
Above industry standard company and statutory benefits
Monthly and Quarterly Engagement Activities
Work-Life Balance
Training and Development
IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.
We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.
IONOS is Europe’s #1 digital partner for small and medium-sized businesses. More than six million customers across 18 markets rely on us to power their online success — from Europe to North America and worldwide.
We’re the one-stop shop for digital growth: domains, hosting, websites, e-commerce, and online marketing tools — everything SMBs need to start strong and scale fast.
For enterprises, our cloud solutions combine scalability with European data sovereignty, security, and compliance. Built on transparency and trust, our infrastructure helps organizations move to the cloud with confidence.
Our mission: to make the digital world simple, affordable, and sovereign — for businesses of every size.
