ADM

TECHNICAL SUPPORT MANAGER

ADM  •  Shanghai, CN (Onsite)  •  2 months ago
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Job Description

Your Responsibilities

  • Lead beverage product development projects for major international customers, driving the entire innovation workflow from concept creation to factory production and final market launch.
  • Independently manage assigned projects; conduct customer visits to deeply understand needs and translate them into feasible product concepts and technical solutions.
  • Develop and optimize formulations for non‑alcoholic and alcoholic beverage applications, ensuring high sensory performance and technical feasibility.
  • Provide on‑site technical support during pilot plant trials and factory scale‑ups, ensuring smooth and efficient commercialization.
  • Prepare, manage, and maintain formulas and relevant product documentation according to GLP and ISO requirements.
  • Troubleshoot formulation or process‑related issues for internal teams and customers; collaborate with regional sales teams to support key clients and achieve business targets.
  • Ensure effective cross‑functional communication throughout project execution, involving R&D, application, commercial, operations, and quality teams.
  • Support department manager in technical training and development of new team members.


Your Profile

  • Bachelor’s or Master’s degree in Food Science, Food Technology, Food Engineering, or related fields.
  • Solid hands‑on experience in beverage product development, with strong sensory acuity and the ability to evaluate and optimize taste, aroma, and mouthfeel.
  • Factory or production experience in beverage manufacturing is preferred.
  • 7+ years of experience in beverage companies or flavor houses; experience serving major global customers is a plus.
  • Excellent English skills, able to communicate clearly and professionally with international customers.
  • Strong interpersonal communication skills with the ability to collaborate effectively across teams and manage complex technical discussions.
  • Highly motivated, proactive, and passionate about driving projects from concept to commercialization.
  • Proficient in Excel, Word, PowerPoint, and related tools for documentation, data analysis, and presentation.

City

Shanghai

State

Shanghai

Location Country

China

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

ADM

About ADM

ADM unlocks the power of nature to enrich the quality of life. We’re an essential global agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. We’re a premier human and animal nutrition provider, offering one of the industry’s broadest portfolios of ingredients and solutions from nature. We’re a trailblazer in health and well-being, with an industry-leading range of products for consumers looking for new ways to live healthier lives. We’re a cutting-edge innovator, guiding the way to a future of new bio-based consumer and industrial solutions. And we're leading in business-driven sustainability efforts that support a strong agricultural sector, resilient supply chains, and a vast and growing bioeconomy. Around the globe, our expertise and innovation are meeting critical needs from harvest to home. Learn more at www.adm.com.

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Chicago, IL
Year Founded
1902
Website
adm.com
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