HKBN

Technical Support Executive - Voice Network

HKBN  •  Hong Kong, HK (Onsite)  •  2 months ago
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Job Description

About the Role...

  • Perform system monitoring and health checking, frontline technical support in Data Center
  • Perform system installation/maintenance, backup/restoration
  • Perform routine voice service provisioning, trouble ticket handling, fault reporting and quality control on integrated voice network
  • Co-work with other teams to perform incident/problem management on different connectivity service
  • Perform test plan and provide support on user acceptance testing and system implementation
  • Assist Network Engineers on general support of voice network operation

About You...

  • 7x24 shift duty is required
  • DSE above with 1 year relevant experience
  • Holder of Diploma or above in Computer Networking / Telecommunications or related disciplines without relevant experience will also be considered
  • Basic knowledge in LINUX command and shell script is preferred
  • Enthusiastic, good interpersonal skill and be a good team player
  • Able to work independently and under pressure
HKBN

About HKBN

Headquartered in Hong Kong with operations spanning across Hong Kong, Macau and mainland China, the Group is a leading integrated telecommunications and technology services provider. The Group provides a full range of one-stop, high-quality information and communication technology (ICT) solutions and an unlimited services portfolio. HKBN’s extensive tri-carrier fibre infrastructure covers around 2.6 million residential homes and 8,200 commercial buildings and facilities across Hong Kong. Committed to creating a lasting positive impact to wherever it operates, HKBN has received a highest possible rating of AAA in MSCI's 2024 ESG Ratings assessment in environment, society and governance.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
1999
Website
hkbn.net
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