, Technical Support Executive - Bangkok.
Location : Bangkok, Thailand
Designation : Technical Support Executive
Experience : 3+ years installation and support of Networking products / solutions and other IT Services in the Hospitality / premium Hotel segment.
Others : Ability to read, write and converse in English and fluency in Thai Language
Roles & Responsibilities.
Good technical knowledge on Networking solutions and products
Ability to discuss technical solution with local IT Managers in Thai language and also in English
Working knowledge on Wireless LAN components preferable
Knowledge on Access points, Switches, Gateway installation, replacement and management preferable
Support internal teams for delivery and customer support related activities
Ability to coordinate with backend GNOC and product team to address customer issues
Closely support Business Delivery Manager in engaging new opportunities and during order closure as required
Post-delivery, support Business Delivery Manager in collection activities as required
Any administrative support for branch office as and when required
Ready to travel within Thailand for customer engagement regularly. Ready to travel out of
Thailand for sales support activity if required.
Overall a good team player and aspiring to grow within the company

THAILAND - INDONESIA - VIETNAM - PHILIPPINES - INDIA - MALAYSIA - SINGAPORE - MYANMAR - USA
ADI team is one of the leading staffing company with over 14 years of experience providing complete staffing and talent management solutions to global and local companies in Asia. Our comprehensive staffing service offers a proactive solution-driven response to our clients and candidates with extensive expertise in specialized IT Staff Outsourcing, Permanent & Contracting Recruitment, Contract Management and Payroll Service with immense professionalism
Building on our success we are now operating in Nine Southeast Asian countries Thailand, Indonesia, Vietnam, Philippines, India, Malaysia, Singapore, Myanmar and USA with highly proficient expertise that possesses invaluable market insight and a deep understanding of their respective fields.
ADI comprises a passionate team supporting more than 1000+ clients and partners with a large employee base of 1201+ Outsource Staff (IT Programmers, System Analyst, Project Managers, Business Analyst, and Others). We believe our employees are our true strength and together with our customers we achieve the corporate objectives by providing tailored and effective solutions to meet the needs of our HR business partners.
We have the knowledge and expertise to fully address the demands of staffing in the Information Technologies, Banking & Finance, Administration, Management, Telecommunication, Oil & Gas, and Pharmaceutical sectors.
ADI prides itself on a continued commitment to delivering the highest levels of service and provide the right people at the right time with the right skills.
THAILAND - INDONESIA - SINGAPORE - INDIA - PHILIPPINES - MALAYSIA – VIETNAM - MYANMAR - USA