Job Description

Technical Support Engineer - Cementing

Do you like working in collaborative teams and solving critical issues?

Do you enjoy being part of a successful team?

Join our Team!

We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our Pressure Pumping team are expertise in Cementing, Coil Tubing & Stimulation.

Partner with the best

The Technical support Engineer ensures Baker Hughes deliver flawless execution by providing Technical Support to the Service Delivery organization and Sales organization when needed in pre-planning, job execution, and post job analysis.

As a Technical Support Engineer – Cementing, you will be responsible for:

• Ensuring compliance with Manage the Job Cycle (MtJC) process
• Being Subject Matter Expert for their area of support
• Providing Support the field technically through different media ( online , phone calls and technical papers)
• Providing 24/7 Support for Critical Operations in the field when needed
• Sharing the knowledge across the organization by submitting best practices, case histories & lessons learned to the knowledge management database
• Following up on field failures that requires Technology involvement and ensure that the learning is shared across the field
• Raising an alert across the Service Delivery organization whenever an unfamiliar technical issues arises on a job
• Coaching other technical resources in their area of expertise
• Communicating to Engineering and Technology organization on issues and lessons learned related to different technologies
• performing PL specific responsibilities
• Handling special projects as required

Fuel your passion

To be successful in this role you will:

• Have a bachelor degree in Engineer (Masters degree is preferred)
• Have 15+ years of experience in cementing
• Have experience in CemFacts, cemvision, IsoVision for 10+ years
• Have experience in Foam cementing system for 10+ years
• Have a strong analytical and problem-solving skills.
• Have the ability to develop and mentor small technical teams.
• Have thorough understanding of P/L technology & service delivery requirements.
• Be able to work in a 24/7 service environment, based on an agreed shift schedule.
• Have good communication skills both verbal and written in English.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Advisor - Technical Support Engineering