TikTok

Technical Support Engineer, Android/iOS SDK - Pangle

TikTok  •  San Jose, CA (Onsite)  •  4 months ago
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Job Description

About the team

Pangle is the Ad Network of TikTok for Business, connecting worldwide advertisers with 1B+ DAUs through thousands of locally popular publishers. Pangle has established an industry-leading Ad Network in 20+ emerging markets, with proven success in Asia Pacific, the Middle East, and Latin America.

Responsibilities:

- Provide technical support for cross-functional partners and provide professional troubleshooting solutions to resolve customer issues.

- Conduct training sessions and seminars: Assist partners to finish SDK or DSP integration and ensure the normal operation of cooperation.

- Assist the business development team in collecting and organizing feedback from developers. Also, feedback should be given to the product managers to help with product feature updates.

- Give ad monetization optimization suggestions and share with partners the best practices through data analysis. Also being able to summarize technical documents and FAQs.

- Familiar with advertising monetization products, SDK, or Ad exchange platforms.
TikTok

About TikTok

Inspire Creativity and Bring Joy

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Los Angeles, California
Year Founded
Unknown
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