Avid

Technical Support Engineer

Avid  •  Manila, PH (Hybrid)  •  1 hour ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Provides technical support to customers, field engineers, and certified technicians who are diagnosing, troubleshooting, repairing, and debugging complex computer systems and/or complex software. Responds to situations where standard documented processes have failed to isolate or fix problems in malfunctioning equipment and software. Reports design, reliability, and maintenance problems or bugs to design engineers/software engineering. May be involved in customer training and installations. Provides direct support to customers/users where the product is highly technical or sophisticated in nature, such as with systems level software, and where the user may have a technical background.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Avid

About Avid

We help media visionaries create art that colors our perceptions and enriches our culture. We make innovative technology and collaborative tools that inspire and spark joy so creators can entertain, inform, educate and enlighten the world.

We believe in our artists. We believe in our industry leaders. And we believe in the future of entertainment. We have a rich, 30-year history of powering media and

entertainment. But we know our history doesn’t determine our future, so we are always evolving, committed to making good better and better best.

We make many products, but we only do one thing: maximize the mediums of amazing makers. At Avid, every minute, of every day, we are powering greater creators.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Burlington, MA
Year Founded
Unknown
Website
avid.com
Social Media