Job Description

We have following urgent role with our DIRECT client

Title: Technical Support Engineer
Location: Long Island City, NY

Duration: 6+ Months

Rate: Market

Notes

Resource will support desktop client migration onsite at the ELOQUII Long City Island NY office.

Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers.
Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion.
Role will support desktop client migration at our ELOQUII Long Island city NY office

possibly imaging, helping users log into laptops, figuring out why users cannot download apps, figuring out why apps aren't working
Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources.
Requires a bachelor's degree in area of specialty and 2-4 years of experience.

About Redolent, Inc

Redolent, Inc is a leading engineering and software solution company focusing on enterprise solutions enabling its customers to realize best value on its investments.

We provide world-class solutions in Talent Management, Managed workforce, Automation Engineering, Digital and Cloud transformation, Managed Infrastructure, Google Cloud and more.

Our customized solutions of Onshore, offshore and hybrid model for Talent management and engineering solutions can fit need and budget of any client.

We are "Team Redolent", "Reaching Beyond" excellence and accelerating business transformation.

Industry

IT & Software

Company Size

11-50 employees

Headquarters

Fremont, California

Year Founded

2008

Website

redolentech.com

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