Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Qualifications:
The ideal candidate will have strong hands-on networking knowledge and must be able to adapt quickly to any technical challenge. You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment. Candidate must be passionate about security, and individuals with CISSP/CEH, or equivalent, are preferred. Applicant will have a deep understanding of network services and how they work from a protocol/configuration level with applications such as Apache/IIS is an advantage, as well as Windows AD security administration.
Required Knowledge/Experience:
· Bachelor of Science in Computer Science or equivalent experience
· 3+ years of experience in a technical support role.
· Unix/Linux experience in an enterprise environment.
· In-depth TCP/IP understanding.
· LAN/WAN infrastructures.
· Common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH).
· Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.
· Windows Active Directory authentication and security.
· Knowledge of Samba/Active Directory integration
· CIFS, DNS, ACL, server/client configuration.
· Splunk usage including but not limited to log queries and report/dashboard generation
· Experienced with packet capture review and diagnosis.
· Oracle and Microsoft SQL knowledge
· Outstanding troubleshooting and analytical skills.
· Excellent written and verbal communication skills.
Bilingual candidates highly desirable ( Spanish, Portuguese )
Preferred:
· Systems Management experience (KACE, GPO deployments)
· Previous API support and Regex knowledge.
· Scripting experience (Bash, Python)
· Knowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
· CCNA, MCSE, CISSP, CompTIA Security+, and CEH highly desirable.
· Experience with Customer Support and Development Tools (Salesforce, JIRA, etc.)
Qualys is an Equal Opportunity Employer, please see our EEO policy

Qualys, Inc. (NASDAQ: QLYS) is a leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.
The Qualys Enterprise TruRisk Platform leverages a single agent to continuously deliver critical security intelligence while enabling enterprises to automate the full spectrum of vulnerability detection, compliance, and protection for IT systems, workloads and web applications across on premises, endpoints, servers, public and private clouds, containers, and mobile devices.
Founded in 1999 as one of the first SaaS security companies, Qualys has strategic partnerships and seamlessly integrates its vulnerability management capabilities into security offerings from cloud service providers, including Amazon Web Services, the Google Cloud Platform and Microsoft Azure, along with a number of leading managed service providers and global consulting organizations. For more information, please visit http://www.qualys.com.