Job Description

Job Location: Home Office - Topeka, KS 66609We are seeking an enthusiastic Technical Support Analyst to join our IT department in Topeka, Kansas. This on-site position is perfect for someone who thrives on troubleshooting, enjoys direct interaction with end users, and acts as a liaison between business requirements and technical solutions.
In this role, you’ll support complex technical challenges, participating in system enhancements, managing vendor applications, and supporting IT initiatives that align with our business objectives. We’re looking for candidates who are inquisitive, team-oriented, and motivated to expand their technical and analytical abilities.
Our benefits package includes medical, dental, prescription, and vision coverage; 401(K) with company match; paid time off; and avenues for professional development. This full-time opportunity is based at our headquarters in Topeka, KS.
You’ll join a team that values innovation, collaboration, and ongoing growth. The position provides practical experience in both technical support and business-driven IT tasks, offering a strong foundation for advancing your career in information technology.
Check out the full job description here!
Education and Skill Requirements
- Business or information systems-related bachelor’s degree or
- Minimum of 1 years’ experience as a Business Analyst or in a similar role
- Proficient with Microsoft Windows and Microsoft Office products
- Excellent verbal communication skills with a focus on building rapport with management, stakeholders, and end users
- Strong people, analytical, consultative, and documentation skills
- Highly motivated and self-directed
- Proven analytical and problem-solving skills
- Ability to effectively prioritize and execute tasks
- Experience working in a team-oriented, collaborative environment
- Experience with any of the following is a plus
- - SQL Queries
- - Excel and Power Query
- - Power BI, or another BI tool
- - PowerShell
Work Conditions
- Sitting for extended periods of time
- Dexterity of hands and fingers to operate a computer keyboard and mouse
- Primary work location in Topeka, KS, with possible travel to other company locations