MP Solutions Ltd.

Technical Support Analyst (German / French / Dutch + English)

MP Solutions Ltd.  •  Budapest, HU (Onsite)  •  19 days ago
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Job Description

📍 Budapest / Debrecen | 🏢 On-site | 🕘 Monday–Friday, daytime schedule

International partners of MP Solutions are looking for Technical Support Analysts with strong language skills to join their growing support teams.

If you enjoy solving technical issues, working with customers, and using your foreign language skills daily, this role is for you.

Your responsibilities

  • Provide customer support via phone, chat and email
  • Assist users with technical troubleshooting
  • Handle customer inquiries, complaints and order-related questions
  • Provide information about products and services
  • Work closely with internal teams to resolve issues efficiently
  • Contribute to a positive customer experience and customer retention

Requirements

What we’re looking for

  • Fluent English (min. B2)
  • One of the following languages at B2–C1 level
    • German 🇩🇪
    • French 🇫🇷
    • Dutch 🇳🇱
  • Customer support or technical support experience is an advantage
  • Strong communication and problem-solving skills
  • Willingness to work on-site in Budapest and/or Debrecen

Benefits

What we offer

  • Paid, structured training program and supportive onboarding
  • Competitive salary based on language and experience
  • Cafeteria benefits
  • Stable, long-term opportunity in an international environment
  • Regular team-building events and social activities
  • Modern office environment
MP Solutions Ltd.

About MP Solutions Ltd.

MP Solutions Ltd. is acting like a Professional staffing service provider focusing on RPO solutions and RPO Agency, with a respected track record rolling over two decades.

Beside delivering effective services to the Hungarian Market, over the past few years MPS turned into an international way, have secured numerous projects in both the U.S. and Europe, achieving an outstanding success rate in their execution.

Both our founders and the Management Team have unique experiences in the various international and domestic recruitment projects and have faced multiple technology and non-technology ramp-ups.

Our flagship division, the Recruitment Process Outsourcing (RPO) department, is committed to delivering diverse, high-quality professional services tailored to your specific needs, offering both complex and alternative solutions.

MPS Digital provides professional end-to-end nearshore software development services and custom software solutions. Whether you require fully managed development teams or individual experts to augment your projects, MPS Digital delivers professional end-to-end solutions.

MPhackS provides custom made professional online-offline events, activities to help with your recruitment, employer branding and innovation needs.

We provide measurable outcomes from Central Europe in response to your unique business requirements.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Budapest, HU
Year Founded
2000
Website
mps.hu
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