Cross Border Talents

Technical Support Agent - Italian Speakers

Cross Border Talents  •  Sofia, BG (Onsite)  •  5 months ago
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Job Description

With a team of over 3,500 members in Sofia and Plovdiv, our client is the biggest employer in the Business Process Outsourcing (BPO) sector in Bulgaria and a leader in the industry globally. Priding themselves on their exceptional company culture, their people sit at the heart of this organisation, with access to outstanding professional development opportunities in an international setting, a high energy, innovative environment, and fantastic company benefits.

As a First Level Technical Italian Speaking Support you will be a part of a great team, and all together will:

  • Deliver outstanding client service
  • Achieve great customer experience and satisfaction
  • Identify and understand user needs
  • Assist with general inquiries, product support and troubleshooting via phone, e-mail and chat

Requirements

As a candidate you do not need to have experience in a similar role but you should be fluent in Italian and able to demonstrate keen interest in technologies and have excellent communication skills.

Benefits

A full relocation package for international candidates is included, as well as great benefits:

  • Accommodation assistance
  • Monthly rental bonus (after the accommodation in a hotel/apartment), in addition to monthly salary, for the amount of 300 BGN gross;
  • Reimbursement of a ticket
  • Full paid training

All employees receive also:

  • Meal vouchers
  • Access to the fantastic office facilities, including: free gym, yoga, massage, corporate psychologist, and frequent health initiatives
  • Positive international working environment, with relax zones, and gaming and billiard corners
  • Employee referral bonuses and recognition programmes
Cross Border Talents

About Cross Border Talents

Cross Border Talents provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles.

By facilitating global talent mobility and maintaining an efficient cross-border recruitment process, CBT supports both talent and companies in thriving during the era of intelligent machines.

CBT addresses the digital skills shortage with over 300 global recruiters and advanced algorithms. Our business models include Permanent Recruitment, Staff Augmentation, and Talent Leasing (EoR).

We are the global market leader in international tech CX recruitment. Why?

Since 2013, our HUMAN RECRUITERS have connected over 130,000 tech talents from more than 50 nationalities with companies across the globe.

Notably, CBT is the only recruitment company globally awarded three Seals of Excellence by Horizon 2020 SMEI, the EU's research and innovation funding program.

Join us on our journey to shape the future of global recruitment and talent mobility!

www.cbtalents.com

Industry
Consulting & Advisory
Company Size
201-500 employees
Headquarters
Lisbon, PT
Year Founded
2013
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