Position: Technical Support Advisor
Location: Barcelona, Spain. On-Site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Provide technical support and assistance for a project with a leading software development company
Utilize prior experience or skills gained as an IT Technician to troubleshoot and resolve technical issues effectively
Collaborate with cross-functional teams to ensure seamless project execution and customer satisfaction
Offer guidance and solutions to clients, ensuring timely and accurate resolution of technical challenges
Contribute to the continuous improvement of processes and provide valuable insights based on technical expertise.
REQUIREMENTS:
Native or fluent in German (C1 level), with strong proficiency in English (minimum B2) both written and spoken communication
Knowledge of Spanish is a plus
Background or experience in IT technologies/products, particularly in Cloud solutions or tools related to Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, and Microsoft Windows is valuable
Ability to manage a wide range of customer interactions with professionalism and empathy
Strong critical thinking and problem-solving skills for effective resolution of issues.
OFFER:
Full-time (39 hours) contract, Monday to Friday, 09:00 and 18:00
Dynamic and multicultural work environment
Strong focus on work-life balance
Comprehensive training on the product, advanced technologies, and in-demand skills in the market
Guidance and tools to reach career potential
We connect passionate individuals with exciting work abroad opportunities that match their skills and aspirations. We help companies build a global team with top talent. We unlock a diverse pool of motivated individuals eager to contribute their skills and international perspective to worldwide organizations.
The job seekers’ benefits:
Streamlined process - Skip the application hassle. Our experts handle initial screening and interviews, saving you time and effort.
Expert matching - We're not just a job board. We act as your personal consultant, finding the perfect fit for your unique talents and dream location.
Global reach - Access opportunities you wouldn't find on your own. Explore a world of exciting possibilities and launch your career abroad adventure.
The partner companies’ benefits:
Targeted recruitment - Find the perfect fit faster with JUJUR's pre-vetted talent pool perfectly aligned with your specific job requirements.
Reduced hiring costs - Save resources compared to traditional international recruitment processes.
Increased candidate diversity - Expand your talent pool and gain access to fresh perspectives that can drive innovation.
Expert matching - Benefit from our experienced recruiters who understand your company culture and skill needs, ensuring a successful match.
Some numbers we’re proud of:
A fulfilment ratio of over 90%
A talent base of over 30K candidates and rising
Over 1K available jobs worldwide
Under 30 days average time to hire
Let’s talk about your hiring needs and find the best solution for you!
Our candidates’ experiences inspire our recruiters to write helpful guides for job seekers worldwide. Open the vault of insider tips to upgrade your career today 👉 https://blog.jujur.eu/
