Job Description

We are looking fora proactive and detail-oriented Technical Support Administrator & PAto provide technical systems support alongside structured administrative assistance. This role is primarily focused on supporting internal systems, platforms, and operational processes, while also providing administrative coordination to ensure smooth day-to-day business operations. It is ideal for someone technically confident, organized, and comfortable working across systems, data, and documentation.

Position: Technical Support Administrator & PA

Location: Bangkok, Thailand

Work model: On-site

Employment type: Service Agreement/Self-employment (no Employment contract option available)

Remuneration: Fixed monthly payment.

RESPONSIBILITIES:

• Provide first-line support for internal systems, tools, and digital platforms

• Troubleshoot technical issues and escalate to external IT providers where required

• Set up and manage user accounts, access permissions, and onboarding/offboarding processes

• Maintain and update CRM systems and internal databases, ensuring data accuracy

• Generate reports and assist with data tracking and system monitoring

• Support the implementation of new tools, systems, and process improvements

• Create and maintain system documentation, user guides, and process workflows

• Ensure structured digital filing and organized information management

• Coordinate meetings, calendars, and scheduling as required

• Prepare reports, presentations, and internal documentation

• Support internal communications and workflow coordination

• Maintain organized administrative records

• Provide day-to-day administrative support to leadership and operations.

REQUIREMENTS:

• Native or fluent in Thai and English (C1 level), with strong proficiency in both written and spoken communication

• Bachelor’s degree in any field

• Educational background or prior experience in the IT or financial industry.

• Previous experience in a technical support, systems administration, or operations support role

• Strong technical aptitude and confidence working with digital systems and platforms

• Experience using CRM systems and Microsoft Office (strong Excel skills preferred)

• Excellent organizational skills with strong attention to detail

• Ability to troubleshoot issues and think logically

• Strong written and verbal communication skills

• Ability to manage multiple tasks and priorities effectively

• Proactive, reliable, and able to work independently.

OFFER:

• Competitive remuneration

• Exposure to executive-level operations and decision-making.

• Opportunity to develop cross-functional and technical coordination skills.

• Dynamic role combining administrative, operational, and technical responsibilities.

• Professional working environment with learning and growth opportunities.